Enabling Phone Lock on the Poly Phone for Teams

Issue / Question

How can I enable the phone lock on my Teams desk phone?

Environment

These instructions are for the Poly Teams phones.

The "Phone Lock" feature can be used to prevent others from accessing or potentially modifying your calendar or deleting voicemails. Enabling the phone lock will cause the phone to require a PIN for use after the screen has gone dark.

When the phone is locked, you can still answer calls or make calls, but only if you know the number you wish to dial. You cannot look-up anyone in the directory or use dial-by-name or speed dial functions. And, of course, you cannot access the calendar or voicemail.

Configuration Steps

Enable Phone Lock

  1. Tap on your account icon (the circle with your initials in it) in the upper left or right of the screen on the Poly phone for Teams.
  2. Tap on Settings.
  3. Scroll down and tap on Device Settings.
  4. Tap on Phone Lock.
  5. Tap on Enable Phone Lock.
  6. Set and confirm the PIN.

By default, the phone will require the PIN 5 seconds after the phone screen goes dark. You can change this by tapping on the Phone Lock Timeout and selecting a different time out setting.

Configure Screen Saver

  1. Tap on your account icon (the circle with your initials in it ... or sometimes it appears as 2 or 3 horizontal lines) in one of the upper corners of the Poly phone's screen.
  2. Tap on Settings.
  3. Scroll down and tap on Device Settings.
  4. Tap on Display.
  5. Tap on Enable Screen Saver.
  6. Adjust the "Office hours" (the defaults are usually sufficient).
  7. Set the "Off hours timer" setting to some appropriate number (e.g., 5 minutes).
  8. Set the "User timeout timer" setting to a number HIGHER than the "Off hours timer" (e.g., 10 minutes if the off hours timer is 5 minutes).
  9. Click the back arrow (upper left corner of screen) to go back and it will prompt you to save your changes. Save them.

Based on your settings, the screen will go dark after the number of minutes selected in step 8, then after the number set in Phone Lock Timeout, it will require your password to unlock the phone.

Note: If the phone will not allow you to enable the phone lock setting, you will have to reset that phone.

Additional Help

If you need further assistance, please contact the Bowdoin College Service Desk

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