Questions
- Why is my Bowdoin email not working after transferring data to my new iPhone?
- I just got a new iPhone and I transferred my data but email isn't working, how do I fix it?
Environment
This article applies to Bowdoin College students, faculty, and staff who have recently transferred their data to a new iPhone and are attempting to access their Bowdoin email account. It is relevant for users who either rely on the Apple Mail app. This guide is intended for iPhones running the latest version of iOS and assumes that you already have a Bowdoin username and password.
Resolution
Often after a transfer from one phone or iPad to another, you need to enter your password or set up email again.
- Open the Settings app on your new iPhone.
- Scroll down and tap on Apps.
- Scroll down or search for Mail.
- If your Bowdoin account is already listed, tap on it. You should be prompted to enter sign in again. This usually fixes the issue.
- If your Bowdoin account is not already listed, follow the steps in "How to setup Apple's Mail app for iPhone and iPad" linked under the Related Articles section.
- If you encounter issues, restart your iPhone and confirm you have a working Internet connection before trying again.
Additional Help
If you need further assistance, you can chat with Bowdoin Bot of contact the Bowdoin College Service Desk by phone at (207) 725-3030 or in person at the Tech Hub in Smith Union.