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The following article will guide you through the process of setting up your computer and computer account and installing your most used applications using the Self Service app.
Review the following instructions to get started.
Step 1 - Setup your new macOS computer
The first time your Mac starts, Setup Assistant walks you through the steps needed to enroll the computer, setup your account and configure the operating system. Please be patient and read the prompts carefully. The setup process has periods of pause built in to it by Apple so pages may not progress quickly.
Before you begin:
- Connect your Mac to a power source.
- Use the included USB-C multi-port adapter to connect your Mac to an Ethernet port on the Bowdoin campus. (Setup will also complete when connected to any wireless network, but an Ethernet connection on campus is preferred for speed and reliability.)
YOU MUST BE CONNECTED TO THE INTERNET TO COMPLETE THIS PROCESS
- The account creation and Remote Management enrollment process may appear to pause or become non-responsive. Please be patient as it will eventually continue.
Please Note:
- During the setup you will be required to enroll your computer in Bowdoin’s Remote Management (MDM). Enter your Bowdoin email address and authenticate though Okta and two-factor to complete the enrollment process.
- During the setup, choose Not Now for Accessibility. The Time Zone will be automatically configured after logging in. Choose Set Up Touch ID Later. Settings can be changed in System Preferences after the Druva restore is complete.
- Setup Assistant will ask you to provide a password for your computer account. This computer account is not associated with your Bowdoin account and the password will not change when you update your Bowdoin email password. Your computer password can be changed in System Preferences. You can set your computer password to be the same as your Bowdoin password.
- After first log in to the Desktop, a configuration will run for 10-20 minutes and then ask for a reboot.
- Upon reboot you will get a message that your FileVault is enrcypting the computer. Click Ok to continue logging in.
Step 2 - Install apps from Self Service for Mac OS
The following apps are already installed: Self Service, Microsoft Office, OneDrive, Teams, Druva inSync and Cisco AnyConnect VPN.
Additional software can be self-installed using Self Service for Mac OS. See the Related Articles section or click here for directions.
Please Note:
- Use the provided software list as a reference for what was installed on your previous computer.
- Please only re-install software that you plan to use on a regular basis.
- Software not available in Self Service will be installed by the Service Desk technician during your scheduled remote appointment.
The Privileges app may be used if admin credentials are needed to change settings or install applications. (See the Related Articles section).
Step 3 - Launch apps and sign-in
After you install any apps that you need, and/or after the Druva inSync data restore has completed, reboot your computer and then launch and sign-in to these frequently used apps:
- Outlook - For directions, see Related Articles or click here
- OneDrive - For directions, see Related Articles or click here
- Teams - For directions, see Related Articles or click here
- Adobe Creative Cloud and Adobe apps - For directions, see Related Articles or click here
- Set Outlook as default email client - For directions, see Related Articles or click here
- Install printers - For directions, see Related Articles or click here
- To resolve iCloud sign-in error - For directions, see Related Articles or click here
If you need further assistance, please contact the technician assigned to your CAP ticket or the Bowdoin College Service Desk