The following article will guide you through the process of setting up your computer and computer account, restoring your data (if applicable) and installing applications using the Self Service app.

Step 1 - Confirm backup of old computer

Step 2 - Setup your new macOS computer
Step 3 - Restore your data
Step 4 - Install apps from Self Service for Mac OS

Step 5 - Launch apps and sign-in

Step 6 - Monitor and peripheral setup

Step 7 - Schedule follow up with Service Desk technician

Most Common Questions

For further assistance, please contact the technician assigned to your CAP ticket or the Bowdoin College Service Desk

Step 1 - Confirm backup of old computer

Skip this step if you are not restoring data from a previous Bowdoin computer.

On your old computer, launch Druva InSync from the Applications folder.   You should see Backup Complete and a Last Successful Backup date.  If a more recent backup is needed, click Backup. 

Note the size of your backup in the lower right corner of the Druva InSync window.   Plan on a restore rate of 50GB per hour while connected to Ethernet on campus.

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Step 2 - Setup your new macOS computer

Apple Setup Assistant walks you through the steps needed to enroll your computer, set a local computer password and configure the operating system and apps.

Please be patient and read the prompts carefully. The setup process has periods of pause built in to it by Apple so pages may not progress quickly.

• Use the included USB-C multi-port ​​​​adapter to connect your Mac to an Ethernet port on the Bowdoin campus. 
  • You can also connect to any wireless network during the setup, but an Ethernet connection on campus is preferred for speed and reliability.
  • YOU MUST BE CONNECTED TO THE INTERNET TO COMPLETE THIS PROCESS
• Connect your Mac to a power source.
• Power on laptop.
• Follow Apple Setup Assistant prompts.
• When prompted, enroll in Bowdoin's Remote Managent (MDM)
  • Complete sign-in at Bowdoin's Okta sign on page. 
• Setup Assistant will ask you to provide a password for your computer account. 
  • This computer account is not associated with your Bowdoin username/password and will not change when you update your Bowdoin email password.  
  • Your computer password can be updated in System Preferences.  
  • You may keep your computer password and Bowdoin email password in sync.
• After the Desktop loads, a "Welcome to Bowdoin College" configuration window will open within 15 minutes.   When the configuration completes, you will be prompted to "Restart".
• Upon reboot you will get a message that FileVault is encrypting the computer.  
  • Click Ok to continue logging in.

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Step 3 - Restore your data

Skip this step if you are not restoring data from a previous Bowdoin computer.

Once the Desktop loads, launch Druva inSync to "Replace Existing Device" and "Restore" data to the new computer.   

See Restore your Druva inSync data to a new device.

Please Note:

• The restore can be done from any internet connection, but we recommend being on campus ethernet because of the high-speed connection.
• Data restore will begin after indexing is complete.   This may take up to 30 minutes. 
• Restore time depends on the amount of data being restored. 
• The computer can be restarted during the restore and it will continue after indexing.
• Your old computer will stop backing up when the restore begins on the new computer. 

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Step 4 - Install apps from Self Service for Mac OS

The following apps are already installed: Self Service, Microsoft Office, OneDrive, Teams, Druva inSync and Cisco AnyConnect VPN.

Additional software can be self-installed using Self Service for Mac OS.

The Privileges app may be used if admin credentials are needed to change settings or install applications not listed in Self Service.

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Step 5 - Launch Apps and sign-in

After the data restore has completed, reboot your computer and configure apps, printers and settings.

• How to setup Microsoft Outlook for Mac for Bowdoin email
• How to setup the OneDrive sync client
• How to log in and get started with Microsoft Teams
• How to setup Outlook as the default email client
• PaperCut Printing Quick Reference Guide

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Step 6 - Monitor and Peripheral Setup

To identify cables and ports, refer to: Cable Connection Types

• Connect monitor to the multi-port adapter or directly to laptop (if applicable) with HDMI cable included in the peripheral box.
  • For dual monitor setup on the 14" or 16" MacBook Pros: Connect one HDMI cable to multi-port adapter and second monitor directly to laptop.
• Monitor box may include a Display Port cable which is not needed.

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Step 7 - Schedule follow up with Service Desk technician

Contact the Service Desk technician assigned to your CAP ticket or use their Bookings link to schedule a follow up appointment for any remaining issues and a date to have your old computer and peripherals picked up.

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Most Common Questions