The following article will guide you through the process of setting up your computer and computer account, restoring your data using Druva inSync (if applicable) and installing your most used applications using the Self Service app.
Your computer is ready to run out of the box, allowing you to start as soon as possible, with options to setup a follow up appointment if needed. Review the following instructions to get started.
Step 1 - Confirm the Druva InSync backup of your old computer.
Remember to skip this step if you are not restoring data from a previous Bowdoin computer.
On your old computer, launch Druva InSync from the Applications folder. You should see Backup Complete and a Last Successful Backup date. If a more recent backup is needed, click Backup. Also look in the lower right corner of the window to see the size of your backup. Druva restores about 50GB per hour while connected to Ethernet on campus. Restore speeds over wifi or off-campus may be significantly slower, so please plan accordingly for your data restore.
Step 2 - Setup your new macOS computer
The first time your Mac starts, Setup Assistant walks you through the steps needed to enroll the computer, setup your account and configure the operating system. Please be patient and read the prompts carefully. The setup process has periods of pause built in to it by Apple so pages may not progress quickly.
- Connect your Mac to a power source.
- Use the included USB-C multi-port adapter to connect your Mac to an Ethernet port on the Bowdoin campus. (Setup will also complete when connected to any wireless network, but an Ethernet connection on campus is preferred for speed and reliability.)
YOU MUST BE CONNECTED TO THE INTERNET TO COMPLETE THIS PROCESS
- The account creation and Remote Management enrollment process may appear to pause or become non-responsive. Please be patient as it will eventually continue.
Please Note:
- During the setup you will be required to enroll your computer in Bowdoin’s Remote Management (MDM). Enter your Bowdoin email address and authenticate though Okta and two-factor to complete the enrollment process.
- During the setup, choose Not Now for Accessibility. The Time Zone will be automatically configured after logging in. Choose Set Up Touch ID Later. Settings can be changed in System Preferences after the Druva restore is complete.
- Setup Assistant will ask you to provide a password for your computer account. This computer account is not associated with your Bowdoin account and the password will not change when you update your Bowdoin email password. Your computer password can be changed in System Preferences. You can set your computer password to be the same as your Bowdoin password.
- After first log in to the Desktop, a configuration will run for 10-20 minutes and then ask for a reboot.
- Upon reboot you will get a message that your FileVault is enrcypting the computer. Click Ok to continue logging in.
Step 3 - Restore your Druva inSync data
Remember to skip this step if you are not restoring data from a previous Bowdoin computer.
Log in and make sure you have a network connection. Launch Druva inSync to "Replace Existing Device" and restore data to the new computer.
Druva inSync restore direction are located here.
Please Note:
- The restore can be done from any internet connection, but we recommend being on campus ethernet because of the high-speed connection.
- The restore may take from 30 minutes to 12 hours depending on the amount of data.
- The restore may take up to 30 minutes before data begins copying, depending on the amount of data to restore.
- The restore process will resume if the computer is restarted.
- Do not install or configure apps until the restore is complete and the computer is rebooted.
- Your old computer will stop backing up when the restore begins on the new computer.
- During the restore, you may continue to work on your old computer. Save any new or modified documents to OneDrive or Microwave.
After the restore completes, you may see the following Message: Com.apple.iCloudHelper wants to use the “login” keychain
Resolution: Enter your old computer password in this field and click Ok.
Step 4 - Install apps from Self Service for Mac OS
The following apps are already installed: Self Service, Microsoft Office, OneDrive, Teams, Druva inSync and Cisco AnyConnect VPN.
Additional software can be self-installed using Self Service for Mac OS.
- Please only re-install software that you plan to use on a regular basis.
- If you need a Bowdoin owned application not listed in Self Service, use the Bookings link provided by your Service Desk technician to schedule a remote follow up appointment.
The Privileges app may be used if admin credentials are needed to change settings or install applications.
Step 5 - Launch Apps and sign-in
After the data restore has completed, reboot your computer and configure apps, printers and settings.
- Outlook - For directions, see Related Articles or click here
- OneDrive - For directions, see Related Articles or click here
- Teams - For directions, see Related Articles or click here
- Set Outlook as default email client - For directions, see Related Articles or click here
- Install printers - For directions, see Related Articles or click here
- To resolve iCloud sign-in error - For directions, see Related Articles or click here
Note: If you did not restore any data because you are new to the college, be sure to launch Druva InSync and sign in following
these instructions. This will ensure that your computers starts being backed up right away.
Step 6 - Peripheral Setup
If you are not familiar with the cables and ports, refer to: Cable Connection Types
- Connect monitor to multi-port adapter with HDMI cable included in the peripheral box.
- Monitor box may include a Display Port cable which is not needed.
- Use the monitor as a USB hub by connecting the included USB cable.
- Connect the USB Type B port on the monitor and to the USB Type A port on the multi-port adapter.
- Connect keyboard, mouse, webcam, etc. to the USB Type A ports on the monitor.
Step 7 - Schedule an appointment with your Service Desk technician
If needed, use the Bookings link provided by your Service Desk technician to schedule a remote follow up appointment.
For further assistance, please contact the technician assigned to your CAP ticket or the Bowdoin College Service Desk