macOS Computer Setup: New CAP Computer

We are happy to provide you a new or replacement Mac computer.  The following article will guide you through the process of setting up your computer and computer account, restoring your data using Druva inSync, if applicable, and installing your most used applications using the Self Service app.

New for this year, you can also start the setup process, and in many cases complete the process with only a short remote session with your technician, or no session at all!  Review the following instructions to get started. Once your data is restored you can schedule a remote follow up appointment with your assigned Service Desk technician.

Step 1 - Confirm the Druva InSync backup of your old computer.

Remember to skip this step if you are not restoring data from a previous Bowdoin computer.

On your old computer, launch Druva InSync from the Applications folder.   You should see Backup Complete and a Last Successful Backup date.  If a more recent backup is needed, click Backup.  Also look in the lower right corner of the window to see the size of your backup.   Druva restores about 50GB per hour while connected to Ethernet on campus.   Restore speeds over wifi or off-campus may be significantly slower, so please plan accordingly for your data restore.

Step 2 - Setup your new macOS computer

The first time your Mac starts, Setup Assistant walks you through the steps needed to enroll the computer, setup your account and configure the operating system. Please be patient and read the prompts carefully. The setup process has periods of pause built in to it by Apple so pages may not progress quickly.

Step 3 - Restore your Druva inSync data

Remember to skip this step if you are not restoring data from a previous Bowdoin computer.

After rebooting, log in and make sure you have a network connection.  Read the notes below and then begin restoring your data to your new computer using the pre-installed Druva inSync app.  

See the Restore your Druva inSync data directions in the Related Articles section or click here.

Step 4 - Install apps from Self Service for Mac OS

The following apps are already installed: Self Service, Microsoft Office, OneDrive, Teams, Druva inSync and Cisco AnyConnect VPN.

Additional software can be self-installed using Self Service for Mac OS.  See the Related Articles section or click here for directions.

The Privileges app may be used if admin credentials are needed to change settings or install applications.  (See the Related Articles section).

Step 5 - Launch apps and sign-in

After you install any apps that you need, and/or after the Druva inSync data restore has completed, reboot your computer and then launch and sign-in to these frequently used apps:

  • Outlook - For directions, see Related Articles or click here
  • OneDrive - For directions, see Related Articles or click here
  • Teams - For directions, see Related Articles or click here
  • Adobe Creative Cloud and Adobe apps - For directions, see Related Articles or click here
  • Set Outlook as default email client - For directions, see Related Articles or click here
  • Install printers - For directions, see Related Articles or click here
  • To resolve iCloud sign-in error - For directions, see Related Articles or click here

Step 6 - Schedule an appointment with your Service Desk technician

Use the Bookings link provided by your Service Desk technician to schedule a remote follow up appointment.   They will help you with the final computer setup, install the remaining software and resolve any outstanding issues.

If you need further assistance, please contact the technician assigned to your CAP ticket or the Bowdoin College Service Desk