This Mac can't connect to iCloud because of a problem...

Issue/Question

In macOS, you receive the following message when signing in with your Apple ID: This Mac can't connect to iCloud because of a problem...

Environment

This may happen in macOS after moving to data to a new computer or a problem with a Keychain entry.

Resolution

  • Open System Preferences and click on Apple ID
  • Click Overview in the left column and then click Sign Out...
  • Uncheck the items in the next window and click Continue
  • Enter your Apple ID password and you will be signed out
  • Restart your computer and log in
  • Open System Preferences and click on Apple ID
  • Enter your Apple ID and click Next to sign-in

If you need further assistance, please contact the Bowdoin College Service Desk

Details

Article ID: 132190
Created
Thu 5/20/21 9:50 AM
Modified
Thu 5/27/21 3:20 PM