Technology Support Options and Hours

Summary

Information on how and when to get technology support.

Body

Winter Break Hours

The Information Technology Support will be unavailable from Saturday, December 20, 2024 until Monday, January 6, 2025.
Phone and Live Agent support will resume on January 6, 2025. The Tech Hub will be open limited hours from January 6, 2025 - January 17, 2025.

Walk-in Support

Tech Hub - Smith Union, 2nd Floor, across from the Café

Winter Break Tech Hub hours

Monday, Wednesday, and Friday	8:30 AM	3:00 PM
Tuesday and Thursday	8:30 AM	5:00 PM

AI-Supported and Live Agent Chat Support

Click the Polar Bear in the lower right corner

Monday - Friday

8:30 AM

5:00 PM

Phone Support

207-725-3030

Monday - Thursday	8:00 AM	7:00 PM
Friday	8:00 AM	5:00 PM

Tip
24 / 7 general software support is available. Press '5' when you call the Service Desk outside of normal operating hours to be transferred.

Email Support

servicedesk@bowdoin.edu

Details

Article ID: 157968

Created

Thu 9/21/23 10:10 AM

Modified

Tue 12/17/24 4:06 PM