What This Service Is
Academic Technology Consultation & Support is a single front door for faculty who want guidance, hands-on help, or a thinking partner for the technology behind their teaching and research. That includes course tools and the learning management system, classroom and instructional technology, accessibility, research software and data tools, specialized computing, and the "I'm not even sure what I need yet" conversations. Whether you want a one-time answer, an ongoing collaboration, or help making a decision, this is where to start.
Who It's For
All Bowdoin faculty, including tenure-track, visiting, adjunct, and emeriti faculty who are actively teaching or conducting research. Department chairs and program directors can also use this service for course- or department-level technology planning. Staff who support academic departments may submit on behalf of faculty.
How to Get Started
Choose the request that best matches your situation. If none fits, the last option is always a safe place to start.
- To get help designing or improving how you use technology in a course, use Request a Teaching Technology Consultation.
- For help with the technology your research or scholarship depends on, use Request a Research Technology Consultation.
- If you already know the tool and just need help using or fixing it, use Get Help with a Specific Tool or Application.
- If you are looking for help with a specialized tool or piece of technology such as a drone/UAV, virtual reality, or 3D printing, use Request Specialized Academic Technology Support.
- If your department or program is planning a course, a curriculum change, or a shared-tool decision, use Request a Department or Course Technology Planning Session.
- If you're not sure what you need or which option fits, use Not Sure? Start Here.
You'll work with your Academic Technology Consultant. Requests are routed to the Academic Technology Consultant (ATC) liaison for your department, so you have a consistent point of contact who knows your context.
Not What You're Looking For?
Service Promise
We respond to consultation requests within two business days and work with you to schedule the right kind of help, whether that's a conversation, a working session, or a quick answer. Timelines are measured during business hours (see Technology Support Options and Hours in the Related Articles section) and pause while we're waiting to hear back from you. Some research-technology and planning requests involve deeper work or outside partners; when that's the case, we'll set expectations with you up front. If something is disrupting an active class, call the Service Desk for the fastest response.
Provided By
Academic Technology, part of Information Technology. For help during an active class or another urgent teaching disruption, contact the Service Desk (see Technology Support Options and Hours in the Related Articles section).