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Step-by-step instructions for setting up Okta Verify on a mobile device when activating a new Bowdoin account for the first time. Covers downloading the app, logging in with temporary credentials, completing multi-factor authentication enrollment, and adding a recovery email address. Applies to all incoming faculty, staff, and students.

Instructions for adding a recovery email address and optional mobile phone number to your Okta account at Bowdoin. This information is used for password resets and other account security functions and is not visible to Bowdoin IT staff.

Explains how to set up Okta Verify on a new or replacement phone after already having a Bowdoin account. Covers self-service options when another sign-in factor is available, Bluetooth transfer between devices, and how to get assisted re-enrollment from the Service Desk when no other factors are set up. Applies to iOS and Android devices.

Explains how to reset or change your Bowdoin account password through the Okta portal, covering three scenarios: changing a known password, resetting a forgotten password using self-service recovery options, and requesting an assisted reset through the Service Desk.

Answers to frequently asked questions about Bowdoin's single sign-on (SSO) login experience powered by Okta. Covers what Okta is, why MFA is required, browser support, what to do if Okta goes down, and how to manage your Okta dashboard. Applies to all faculty, staff, and students.

How to add Touch ID, Face ID, or Windows Hello as a biometric authentication factor in Okta for faster and more secure sign-in to Bowdoin services. Covers device setup, Okta configuration, and using the biometric factor in a web browser.