Search7 Results

Explains the types of unwanted email Bowdoin users may receive - phishing, bulk, and spam - how to identify them, and what to do if you receive or fall victim to one.

How to configure safe senders and blocked senders in Outlook Online to control which email goes to your junk folder, including how to allow entire domains or block specific senders.

How to review and release email messages that have been blocked by the Microsoft 365 spam filter and placed in quarantine, either from the quarantine notification email or directly from the Microsoft quarantine portal.

Explains the two layers of Microsoft 365 email protection at Bowdoin — Exchange Online Protection (EOP) and Microsoft Defender for Office 365. Covers how spam, phishing, malware, and suspicious links are filtered, what users will see when protection is active, and what to do if a legitimate message is blocked.

How to report a suspected phishing or spam email to Bowdoin IT using the Report Message option in Microsoft Outlook. Covers Outlook for macOS, Outlook Online, Outlook for Windows, and Outlook for iOS/iPadOS. No need to forward emails to IT directly.

Explains the "External" tag that appears on email messages sent to Bowdoin addresses from outside the bowdoin.edu domain. Covers why the tag appears, what it means, and how to use it to identify potential phishing attempts.

Explains what DMARC is, how it works, and why Bowdoin uses it. DMARC is an email authentication protocol that prevents others from sending emails using the bowdoin.edu domain without Bowdoin's authorization. No action is required from faculty, staff, or students.