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This policy defines the standards for connecting to Bowdoin’s internal network from off campus using a VPN client approved by the CIO or CISO, including remote-computer security requirements (patching, anti-virus, vulnerability scanning) and user responsibilities. It applies to all employees, contractors, consultants, temporary workers, and others who use VPN to access the Bowdoin network.

A getting-started guide to the core technology new and current Bowdoin students use — Wi-Fi (eduroam), email, Canvas, Zoom and Microsoft Teams, the free Microsoft 365 license and OneDrive storage, and the VPN for off-campus access — with links to a step-by-step article for each. Applies to all Bowdoin students.

Common problems and fixes for Bowdoin's JupyterHub service, including login errors, an unresponsive browser, the xsrf argument error, off-campus and Wi-Fi network requirements, and how to restart your notebook server. Applies to Bowdoin students, faculty, and staff who use JupyterHub.

How to log in to Bowdoin's RStudio Server Pro, a web-based graphical development environment for writing and running R code, at rstudio.bowdoin.edu. Applies to Bowdoin students, faculty, and staff, and notes the VPN requirement for off-campus access.

Troubleshooting steps for faculty, staff, and students who cannot connect to a network drive on the Microwave file server, such as a department (J:) drive, personal (H:) drive, or course folder. Covers network location requirements, stale mapped drives, connecting by full path, and restarting the computer.

Instructions for connecting to your personal (H:) network folder on the Microwave file server from a personal or Bowdoin computer running macOS, Windows, or Linux. Includes the VPN requirement for connecting from off campus.

Instructions for connecting the Files app on an iPad to a department or personal folder on the Microwave file server. Covers entering the server address, signing in as a registered user, and locating the connected folder. Requires the Bowdoin VPN when off campus.

Instructions for connecting to a Bowdoin department (J:) drive on the Microwave file server from a personal or Bowdoin computer running macOS, Windows, or Linux. Includes the VPN requirement for connecting from off campus.

Troubleshooting steps for Bowdoin students, faculty, and staff who cannot connect to the GlobalProtect VPN, receive error messages, or can connect but cannot access Bowdoin resources such as Microwave from off campus.

Explains what Bowdoin's Virtual Private Network (VPN) service is, which resources require VPN when working off campus, which services do not require VPN, and where to find installation and setup guides for GlobalProtect.

This article helps Bowdoin students prepare their college-issued MacBook and iPad for studying abroad, and explains what to do if a device is lost, stolen, or needs repair while away. It also describes how to obtain a loaner device after returning to campus following a loss.

Step-by-step instructions for connecting to Bowdoin's VPN using the GlobalProtect app on a Mac. Covers first-time setup, connecting on subsequent uses, and disconnecting. Requires GlobalProtect to already be installed.

Step-by-step instructions for setting up and connecting to Bowdoin's VPN using the GlobalProtect app on an iPhone or iPad for the first time and on subsequent uses. Requires GlobalProtect to already be installed.

Step-by-step instructions for connecting to Bowdoin's VPN using the GlobalProtect app on a Windows 11 computer. Covers first-time setup, connecting on subsequent uses, and disconnecting. Requires GlobalProtect to already be installed.

How to print to a Bowdoin campus printer from off campus using the Bowdoin VPN. Covers connecting to the VPN, sending a print job, and releasing it through the PaperCut web portal when you return to campus or release remotely. Applies to all Bowdoin students, faculty, and staff on Bowdoin-issued computers.