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- Knowledge Base
- Policies, Standards & IT Communications
- News & IT Campus Communications
- Information Security News
- Archived Security Articles
No longer supporting Windows 7 on the Bowdoin networks.
- Knowledge Base
- Policies, Standards & IT Communications
- News & IT Campus Communications
- Archived News Articles
- 2021 News Articles
Information on changes to the Windows Update service for Bowdoin computers
- Knowledge Base
- Policies, Standards & IT Communications
- News & IT Campus Communications
- Archived News Articles
- 2024 News Articles
Details about the issue affecting Windows computers caused by a bad CrowdStrike update
- Knowledge Base
- Classrooms, Conference Rooms, & Meeting Spaces
- Classroom Technology
- Wireless Presentation
Explains how to connect and disconnect a Windows laptop to a classroom Apple TV using the Ditto Connect app, with a step-by-step instructional video, since Windows cannot use AirPlay natively. Requires the Ditto Connect app installed on the Windows laptop. For staff, faculty, and students presenting wirelessly from a Windows laptop in a Bowdoin classroom.
- Knowledge Base
- Devices, Printing & Scanning
- Computer Allocation Process (CAP)
Step-by-step instructions for configuring a new Bowdoin Windows computer using Windows Autopilot. For faculty and staff who power on a new Windows laptop and see a "Sign into Microsoft" prompt before the Windows login screen.
- Knowledge Base
- Chat, Communication, & Collaboration
- Microsoft Teams Calling
- Getting Started with Teams Calling
How to configure Windows 11 to use Microsoft Teams as the default application for telephone calls so that phone number links open in Teams.
- Knowledge Base
- Internet & Networking
- Connecting to Campus Wi-Fi
Step-by-step instructions for connecting a Windows 11 laptop or desktop to the eduroam or BOWDOIN campus wireless networks at Bowdoin College.
- Knowledge Base
- Chat, Communication, & Collaboration
- Microsoft Teams Calling
- Getting Started with Teams Calling
How to enable Windows location services for Microsoft Teams so that E911 can identify your campus location accurately in an emergency.
- Knowledge Base
- Email, Calendar, & Scheduling
- Microsoft 365 Groups and Distribution Groups
Step-by-step instructions for creating a new Microsoft 365 Group in Outlook for Windows, including setting the group name, email address, privacy level, and adding initial members.
- Knowledge Base
- Email, Calendar, & Scheduling
- Calendars
- Outlook Calendar & Scheduling
Step-by-step instructions for opening a shared calendar in Outlook for Windows using the Folder tab, with annotated screenshots for each step.
- Knowledge Base
- Information & Data Security
- Antivirus
Explains why Bowdoin-issued Windows computers show a warning that Windows Defender has been turned off or disabled. CrowdStrike Falcon has replaced Defender as the primary antivirus on faculty and staff Windows computers; the warning can be safely ignored.
- Knowledge Base
- Software, Applications, & AI
- Operating Systems
- Microsoft Windows
A practical security guide for Windows 11 covering the most important steps to protect a personal or Bowdoin computer: keeping the operating system and web browsers updated, turning on Windows Security and the firewall, using strong passwords, and locking the screen. Applies to Bowdoin students, faculty, and staff using Windows 11.
- Knowledge Base
- Software, Applications, & AI
- Operating Systems
- Microsoft Windows
Explains how to run Windows Update manually so you can install available patches and quality updates on your own schedule rather than waiting for the automatic weekly installation. Covers opening Windows Update, checking for updates, installing them, restarting, and verifying installation. Applies to Bowdoin students, faculty, and staff using Windows 11.
- Knowledge Base
- Devices, Printing & Scanning
- Printing
- Printing from a Bowdoin Computer
How to switch between color and black & white (grayscale) when printing from a Windows 11 computer to a Bowdoin campus printer. Covers selecting the print mode in the Windows print dialog for Find-Me-Print and Find-Me-Print-Color, and how to save default settings for a printer. Applies to Bowdoin-issued Windows 11 computers.
- Knowledge Base
- Classrooms, Conference Rooms, & Meeting Spaces
- Classrooms and Computer Labs
Step-by-step guide and video for connecting a Windows laptop to a Bowdoin classroom or meeting space display by cable (HDMI or USB-C), including adapters, selecting the room input, using Windows+P to duplicate or extend, fixing audio, and disconnecting. For faculty, staff, and students presenting from Windows in Bowdoin classrooms.