What This Service Is
Bowdoin accounts are provided to all current faculty, staff, and students, and give you access to email, computers, and other campus services. Accounts are set up automatically using information from Human Resources, so many changes — like your legal name or job title — are handled through HR and flow to your account. Some account changes, though, can be made directly by Information Technology, and this service is where you request them.
Who It's For
All current Bowdoin faculty, staff, and students. You can use this service to request changes, extensions, or reactivation of your own account. Some requests follow an approval process.
How to Get Started
Choose the option that matches what you need:
- Request Account Changes — for changes to your account that IT can make directly (see the note below about what goes through HR instead).
- Request Extension — to keep your account active for a defined period before you leave the college.
- Employee Rehire – Enable Account — to re-enable an account for someone returning to Bowdoin.
- Online Directory Change — to change how your name, title, or contact details appear in the online directory.
Some changes go through HR, not IT. Legal name changes, job title, department, and employment status are managed in Workday through Human Resources and then update your account automatically. If your request is one of these, start with HR — IT can't change them directly.
Not What You're Looking For?
- If you can't sign in, forgot your password, or need multi-factor authentication help, use Sign-In & Account Access in the Signing In & Passwords area.
- If you need an account for a contractor, collaborator, or guest, use Other Bowdoin Account Types.
- If you want to control what others can see about you in the directory, see Manage Your Directory Privacy Settings in the Related Articles section — that's different from changing how your information is listed.
- If you're a hiring manager preparing for a new employee, use Intent to Hire.
Service Promise
Individual offerings may state their own timeline. Most account requests are responded to within 2–3 business days, with resolution in 3–5 business days. For current Service Desk hours and contact options, see Technology Support Options and Hours in the Related Articles section.
Provided By
This service is provided by IT Client Services & Technology. For urgent help during business hours, contact the Service Desk at (207) 725-3030.