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Services or Offerings?
If you are having issues with your Bowdoin iPad, use this service and request form to ask for help.



Request help managing a new system implementation or an IT-related project for your department.

The IT department team is available to help departments with the purchasing of physical hardware.

Use this form to request help from the OneCard office

If you have contacted Apple Care for a replacement iPad/Pencil/Keyboard or need help with a broken item.

Email is used as a major form of communication in our world today and we often rely heavily on the fact that it should simply work. Unfortunately, email is also a very technical concept and has a lot of moving parts that can cause it to fail. This service request form gives you the opportunity to let us know that you're experiencing an issue with your email so we can quickly direct the request to the right person or group to help resolve the issue quickly.

Bowdoin College provides a state of the art wireless network available from in every building and in most outdoor spaces. Access is available for every current faculty, staff and student by authenticating with your Bowdoin username and password on any device. If you are experiencing an issue connecting to wireless or are having other wireless issues, let us know.

IT trainers can work with you to create customized classes for an entire department or can schedule time to meet for one-on-one training.

If you would like to use a 2-step hardware token or have been assigned a 2-Step USB token but it has been lost, stolen or damaged, use this service to request a new one be assigned and configured for you.

Request support for the Personal Zoom Kits supplied for the spring of 2021

Faculty may request an InSpace host license. Due to a limited number of licenses, requests may be completed based on class requirements.


Students may request some hardware from the college in order to assist with taking classes online for the spring of 2021. Open this page for more details.