Use this request to
Have the Service Desk disconnect a computer and its peripherals before a move, or reconnect and test them afterward.
When to Use This
- Your computer needs to be unplugged and un-cabled before Facilities moves it
- Your computer has been moved and needs to be set back up and confirmed working on the network
- A desk replacement requires your workstation to come down and go back up
- You've relocated within the same office and need your setup reconnected
When NOT to Use This
- You're coordinating a whole office or multi-person move — use Request an Office or Workspace Move
- The equipment to move is a printer or MFD — use Request a Printer or MFD Relocation
- Your computer works but has a software or performance problem — submit a general device support request under Devices, Printing & Scanning
- You're moving a Teams desk phone — no request needed; plug it into any campus network port. See Setting Up Your Teams Phone at a New Location in the Related Articles section
Before You Submit
Have ready:
- Device name or asset tag
- Current and destination location (building and room)
- Whether you need disconnect, reconnect, or both, and the date
- Monitor arms: whether your monitor is (or will be) on a monitor arm, and if so whether it's a through-desk (grommet) or clamp-style mount — so we arrive with the right tools
Monitor arms — two things to know:
- If mounting an arm requires drilling a hole in your desk, that work is generally Facilities Management's responsibility — let us know so we can coordinate.
- Please keep the monitor's original base/stand in a safe place, in case the monitor is ever removed from the arm later.
What Happens Next
A Service Desk technician reviews your request within 1 business day and schedules the visit around your move date. Please allow at least 3 business days' notice.