Devices, Printing, Scanning, Software, & AI

Support for college-owned devices, printers, software, and AI available to faculty, staff, and students

Categories (9)

Artificial Intelligence (AI)

Create requests and get information about AI / Generative AI tools
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Borrowing Equipment

Equipment is available from the IT Loaning Center for class use, departmental use and personal use. Equipment is available for varying lengths of time depending on the use and is on a first-come, first-serve basis. Equipment may be picked up at 16 Station Avenue or at the Tech Hub in Smith Union.
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Laptops and Desktops

Request assistance with a Bowdoin-issued laptop or desktop computer or lookup your computer's specific recovery key (Bitlocker or FileVault).
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Printing and Scanning/Copying

Support for PaperCut, printing, scanning, and copying
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Technology Purchasing

Request assistance or information on making technology purchases including personal purchases and hardware or software purchases of departmental use.
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Mobile Devices

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Computer Peripherals

Keyboards, mice, touchpads, screen privacy filters and more.
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Software and Apps

Request help with software, software installation, software removal, app recommendations
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Online Support Tools

Tools created by Information Technology to support various functions related to devices and hardware.
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Services (4)

Equipment Disposal & Off-Campus Use

Request pickup of Bowdoin-issued electronics for disposal, recycling, or re-issue, or notify IT that Bowdoin equipment is leaving campus for work-from-home use. To disconnect and reconnect equipment for an office move, use the Office Moves & Equipment Setup service instead.

Office Moves & Equipment Setup

Coordinates the IT side of office and workspace moves — disconnecting and reconnecting computers and peripherals, capturing monitor-arm needs, and adding an analog line for a relocated fax-capable MFD. Facilities Management moves the physical equipment; the Service Desk handles the technical reconnection. Printer and MFD moves are handled by the Printers & Hardware service.

Report Damaged or Broken DExC (Student) Device

Report a broken or damaged student Laptop, iPad, Magic Keyboard, or Apple Pencil.

Request macOS or Software Help with DExC Devices

Request help with macOS or with software related to or provided through DExC for students.