Questions
- What is StatusHub?
- How do I check if a Bowdoin IT service is down?
- Where do I see the current status of IT systems at Bowdoin?
- How do I find out about scheduled IT maintenance?
- How can I tell if there is an active outage affecting my service?
- Where can I view the history of past IT incidents at Bowdoin?
Environment
This article applies to all Bowdoin College faculty, staff, and students. StatusHub is an online service that allows Information Technology to proactively post important updates about IT systems, including outages, degraded performance, scheduled maintenance, and security notifications.
Resolution
You can view the status of all Bowdoin IT services by going to https://statushub.bowdoin.edu.
If there is an active issue, information will appear under the Notifications section. Upcoming maintenance is listed under the Maintenance section.
Scroll down to see a complete list of all monitored services and any current or historical incidents. You can filter the list to show only services you care about.
If a service has an active or historical incident, you will see a triangle icon next to it. Click the icon to view more details without leaving the page.
To receive proactive email or SMS notifications when a service goes down or comes back online, see Subscribe to StatusHub Alerts in the Related Articles section.
Additional Help
If you need further assistance, you have several options:
- Bowdoin Bot: Chat with Bowdoin Bot directly from any KB page for instant answers.
- Phone: Call the Bowdoin College Service Desk at (207) 725-3030.
- In person: Visit the Tech Hub in Smith Union during business hours.
- Submit a ticket: Request assistance through the Service Catalog.