Issue/Question
- What is StatusHub?
- Is the StatusHub email I received legitimate?
Environment
StatusHub is a service that Information Technology uses to inform our clients when there is a major system outage, upcoming maintenance for a system or service and timely notifications about upcoming software patch cycles among other updates. Clients have the ability to self-subscribe or unsubscribe at their discretion. All are automatically subscribed by default initially, and then clients can opt-out as they wish.
Subscription Confirmation
Upon subscribing to StatusHub, an email is automatically generated and sent to the client to confirm the subscription.
Email Details:
Sender: The confirmation email is sent from do-not-reply@statushub.io.
Email Content: The email will include specific details confirming that you have been subscribed to StatusHub alerts.
Resolution
If you receive an email from do-not-reply@statushub.io confirming your subscription, it indicates that you been successfully subscribed to StatusHub alerts. This email is legitimate and part of the standard process to inform you of your subscription status.
The email will contain the body as shown below
Action
No immediate action is required if you wish to continue receiving updates from StatusHub. If you do not wish to receive these notifications, you can unsubscribe following the instructions provided in the subscription email or by visiting https://bowdoincollege.statushub.io/.
If you need further assistance, please contact the Bowdoin College Service Desk