Included are a list of tools used to communicate with IT or those used by IT to communicate with their clients. This includes outage alert notifications, chatbots, and more.
StatusHub is a new tool which allows you, as IT clients, the ability to subscribe to, and view the status of, various IT-offered systems and services.
Information about who Vitalyst is and what services they offer.
StatusHub allows you to subscribe to a single service, a group of service or all services listed and offered by IT. You can subscribe to receive email notifications when a service goes down and when it comes back up. For some services, you can also choose to receive SMS messages so you can be alerted by text message.
This article shows you what StatusHub alert messages look like on various platforms. This is a good resource to verify that the messages are legitimate and are not phishing attempts.