Included are a list of tools used to communicate with IT or those used by IT to communicate with their clients. This includes outage alert notifications, chatbots, and more.

Articles (4)

Pinned Article Introduction to StatusHub

StatusHub is a new tool which allows you, as IT clients, the ability to subscribe to, and view the status of, various IT-offered systems and services.

After-hours and non-Bowdoin software support with Vitalyst

Information about who Vitalyst is and what services they offer.

Subscribe to StatusHub Alerts

StatusHub allows you to subscribe to a single service, a group of service or all services listed and offered by IT. You can subscribe to receive email notifications when a service goes down and when it comes back up. For some services, you can also choose to receive SMS messages so you can be alerted by text message.

StatusHub Alert Messages

This article shows you what StatusHub alert messages look like on various platforms. This is a good resource to verify that the messages are legitimate and are not phishing attempts.