Managing Calls While in Class or a Meeting - Availability Settings

Managing Calls While in Class or in a Meeting

In order to prevent your laptop from receiving Teams calls during class, you must set your status in Teams to "Do Not Disturb".

To change your status in the Teams app:

  1. Click on your account icon (the default icon is a circle with your initials inside) in the upper right corner of the Teams app.
  2. Beneath your name, your availability will be displayed. The options are: Available, Busy, Do not disturb, Be right back, Appear away, Appear offline. Click on your current availability and a drop down menu will display your options.
  3. To prevent calls from ringing to your computer, set your status to Do not disturb.

To change your status in the Teams mobile app:

  1. Tap on your account icon (the default icon is a circle with your initials inside) in the upper left corner of the Teams app.
  2. Beneath your name, your availability will be displayed. The options are: Available, Busy, Do not disturb, Be right back, Appear away, Appear offline. Click on your current availability and a drop down menu will display your options.
  3. To prevent calls from ringing to your computer, set your status to Do not disturb.

To change your status on the Polycom Teams phone:

  1. Tap on your account icon (the default icon is a circle with your initials inside) in the upper left corner of the Polycom display.
  2. Beneath your name, your availability will be displayed. The options are: Available, Busy, Do not disturb, Be right back, Appear away, Appear offline. Click on your current availability and a drop down menu will display your options.
  3. To prevent calls from ringing to your computer, set your status to Do not disturb.

Teams Status Settings

Your availability in Teams can be set manually as explained above or it can change automatically if Teams detects that you are in a call or if your Outlook/Teams calendar shows that you have a meeting during that time.

If you are in a Teams call your availability will be switched to Busy.

If you have a calendar appointment with another person, your status in Teams will automatically be changed to Busy during the time when that appointment is taking place. Please note that your status will only change during the meeting if another person has been invited and they have accepted the invitation.

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