Issue/Question
- I am an employee leaving the college, but need more time to move some important emails, can I request an account extension?
- I've received approval for an account extension, what does that mean?
- I was approved for an account extension, but I can't log in to my account? Why was it disabled?
Environment
Account extensions allow faculty, staff, and students more time with their email and OneDrive files, if required, after their time at Bowdoin has ended. This could be due to graduation or leaving the college for other reasons. Account extensions should be requested in advance of leaving the college.
Resolution
Students can receive a one-time, 90-day extension without the need for approval. Faculty, staff, and students after their one-time extension, will require approval from various parties and the extension request must be made before the account is disabled. To make an account extension request, use the Account Extension Request form.
Account Extension Process
An automated process will deactivate all accounts at or around 5:00 PM EST on the day of the account termination. If approved for an extension, the email account will be re-enabled on the following College business day.
For example, if an employee's last day is on a Friday, and they were approved for an account extension, their account will become disabled at around 5:00 PM EST that day. The account will then be re-enabled on the following Monday. If Monday is a holiday, then the account will be re-enabled on the next business day.
Does the automated process have to run?
Yes. The automatic disabling of an account is necessary to remove any permissions that may exist on an account for things like network folders, shared email and calendars, etc..
What do I get access to with an account extension?
By default, when an account is extended, access to Email and OneDrive files are available to the requester. The automated process of disabling an account removes all network folder access, shared mailbox permissions, and other online access. An extension is intended to allow the requester access to their data in order to move non-Bowdoin information such as personal email correspondence, contacts, and personal files to an alternative location.
If there is a need to restore other permissions, please let the Service Desk staff member helping with the account extension know in order to discuss options.
Related Policies
There are several policies that relate to this process. See the Related Articles section on this page for links.
If you need further assistance, please contact the Bowdoin College Service Desk