How to charge a print job to a department or shared account instead of your personal PaperCut balance. Faculty, staff, and authorized student workers can select a shared account at the time of printing, once their access to that account has been set up by IT.
How to check your PaperCut printing balance at Bowdoin College. Students, faculty, and staff can view their current balance and recent printing activity by signing in to the PaperCut web portal from any device, on or off campus.
How to install or delete campus printers on a Bowdoin-issued Mac or Windows 11 computer using the Print Deploy application. Covers printers that are installed automatically, how to manually add additional printers, and how to remove printers that are no longer needed. Requires being on campus or connected to the Bowdoin VPN.
How to reinstall the PaperCut Client and Print Deploy applications on a Bowdoin-issued Mac or Windows 11 computer when they are missing or not working. Use the Self Service app (macOS) or Company Portal (Windows 11) to reinstall. Requires a Bowdoin username and password and a connection to the Bowdoin network or VPN.
How to fix a PDF that prints only an error page or garbled output instead of the actual document. This is usually caused by corrupt or modified PDF data, often from Adobe Acrobat, and is resolved by re-exporting the PDF through macOS Preview before printing.
How to print to a Bowdoin campus printer from off campus using the Bowdoin VPN. Covers connecting to the VPN, sending a print job, and releasing it through the PaperCut web portal when you return to campus or release remotely. Applies to all Bowdoin students, faculty, and staff on Bowdoin-issued computers.
Explains what the PaperCut Client (PCClient) application is, why it is required for printing on campus, and how to tell whether it is running on a Mac or Windows 11 computer. Applies to all Bowdoin students, faculty, and staff.
Step-by-step troubleshooting guide for the PaperCut Client application on Bowdoin-issued Macs and Windows 11 computers. Covers how to check whether the client is running, how to start it manually, and how to repair or reinstall it when print jobs don't appear at the release station.
Explains what PaperCut Print Deploy is and how it manages campus printer installations on Bowdoin-issued Macs and Windows 11 computers. Covers how to find the application, why some printers may not appear in the list, and how Print Deploy differs from the PaperCut Client.
How to set up and use PaperCut to print to Bowdoin campus printers from a personally owned Mac or Windows 11 computer. Covers installing the Mobility Print software, sending a print job, and releasing it at the printer. Requires a Bowdoin account and connection to the Bowdoin network or VPN.
How to set up and use PaperCut to print to Bowdoin campus printers from a Bowdoin-issued iPad mini or a personal iPhone or iPad. Covers installing the Mobile Print configuration profile, sending a print job using AirPrint, and releasing the job at a campus MFD or through the PaperCut web portal. Requires a connection to the Bowdoin wireless network.
Explains PaperCut's 48-hour print job hold policy at Bowdoin. Covers why jobs are held, when they expire, what happens to charges when a job expires, and what to do if a job disappears before you could release it. Applies to all Bowdoin students, faculty, and staff.
Options for printing to Bowdoin campus printers from an Android phone or tablet. AirPrint is not available on Android, but printing is possible through the PaperCut Mobility Print setup page or by emailing documents to a computer and printing from there. Requires a connection to the Bowdoin wireless network and a Bowdoin account.
The end-to-end workflow for printing to a campus PaperCut printer from a Bowdoin-issued Mac or Windows 11 computer. Covers signing in to PaperCut, sending a job, and releasing it at the printer. Links to other articles for installing printers, charging a department, and troubleshooting.
Step-by-step instructions for releasing a held print job to a campus printer. Covers three methods: releasing at the printer using your OneCard or Bowdoin ID, releasing through the PaperCut web portal, and releasing from a mobile device. Applies to all Bowdoin students, faculty, and staff
How to release a held print job using the PaperCut web portal at papercut.bowdoin.edu. Covers signing in, viewing queued jobs, selecting a physical printer, and using the mobile release site on a phone or tablet. Useful when releasing at the printer is not possible or when you want to choose which printer your job prints to. Requires a Bowdoin account and connection to the Bowdoin network or VPN.
How to clear your saved PaperCut Client credentials after changing your Bowdoin password. If PaperCut keeps using your old password and won't let you sign in, you need to delete the saved authentication file on your Mac or Windows 11 computer.
How to reset the macOS printing system on a Bowdoin-issued Mac running Sequoia or Tahoe. Resetting the printing system clears all installed printers and returns the system to factory defaults, and is used as a last-resort fix for stubborn printing problems. Administrator access is required.
How to associate a replacement OneCard with your PaperCut account so you can resume tap-to-release printing at campus multi-function printers. Use this article whenever your OneCard is replaced — for example, if the original was lost, stolen, or damaged.