Question
- How can I setup Okta Verify manually, without using a QR code?
- My camera is broken, how can I setup Okta Verify without scanning the code?
Environment
The Okta enrollment process provides a QR code to setup Okta Verify. There are times when someone may not be able to scan that code, such as having a broken camera on their mobile device.
Resolution
If you have followed the instructions for enrolling in Okta Verify but are unable to scan a QR code, follow these steps:
-
At the page with the QR code, select Can’t Scan

-
On the screen, select Text me a setup link

-
You will be prompted to input your phone number. then select Send me the setup link

-
You will receive a text message at the number you provided. Tap on the link and you will be able to finish setting up Okta Verify. ![]()

![]()
If you need further assistance, please contact the Bowdoin College Service Desk