Bowdoin's spam filters scan all emails coming into our network and block or "quarantine" items that appear to be junk mail, spam, or phishing attacks. If the filter blocks email that has been sent to your account, you will receive a notification alerting you that items have not been delivered to your Inbox. The notification will come from Office 365.
If you want the quarantined email released to your inbox, click the "Release to Inbox" link and the email will appear in your inbox within a few seconds. (See the figure below.)
Please Note: If a message is marked as a Phish (noted under the "Quarantine reason" column, you will not be able to release the message to your inbox. You can read it in the web browser, or download it, but you will not be able to release it.
If the quarantined email is spam and you do NOT want it delivered, you don't need to do anything. The filter successfully blocked the spam and you can ignore the notification.
Note: You can also go directly to the filter itself by going to https://protection.office.com and logging in. Choose Threat Management from the menu on the left and select Quarantine.
If you access the filter directly you may be asked to log in with your Bowdoin office.com email address and Bowdoin credentials.
- Choose Threat management on the left, followed by Review
- A Quarantine button will be available to click on the screen
- Now you will see a similar screen as presented below
