Search36 Results

Explains how to add an interactive poll to an Outlook email so recipients can vote directly from their inbox. Covers composing a new message, inserting and configuring the poll, and sending it. Applies to Bowdoin students, faculty, and staff using the Outlook desktop app on Windows or macOS.

Explains how to keep messages out of the Other tab in Outlook, either by turning off Focused Inbox entirely or by training Focused Inbox to always route certain messages to Focused. Also covers checking the Junk Email folder and reviewing rules that may move messages. Covers Outlook for Windows (classic and new), macOS, Outlook on the web, and Outlook for iOS and Android. Applies to anyone using a Microsoft 365 mailbox.

Steps to troubleshoot the Outlook mobile app when it crashes, shows a white screen, or has trouble sending or receiving email on iOS or Android. Covers checking the network connection, restarting and updating the app, freeing storage, reinstalling, and resetting the account. Applies to anyone using the Outlook app on a phone or tablet.

Instructions for sharing an Outlook mail folder, sub-calendar, or contacts folder with another person, and for opening a folder someone has shared. Sharing requires granting permission in two places: the mailbox and the individual folder. Covers Outlook for Windows, Outlook for macOS, and Outlook on the web. Applies to Bowdoin faculty, staff, and students.

Explains how to export email and contacts to a file from Outlook for Mac so the information can be imported into another version of Outlook or another email program, or kept as an archive. Covers reverting to Legacy Outlook, exporting, and optionally converting the file for Apple Mail. Applies to Bowdoin students, faculty, and staff who are leaving Bowdoin.

Explains what Focused Inbox is, how it sorts mail into Focused and Other, and how to reclassify messages between the two tabs. Focused Inbox learns from how a person interacts with mail and improves over time. Available in Outlook for macOS, Windows, and Outlook on the web.

Instructions for installing the Outlook app on a phone or tablet and configuring it with a Bowdoin account. Covers removing an existing account before adding it again and completing setup through the Bowdoin sign-in page. Applies to anyone using the Outlook app on a mobile device.

Explains why the "Something Went Wrong. We could not find a mailbox for this user" error appears when signing in to the old webmail address, and how to reach email at the correct Microsoft 365 addresses. Applies to Bowdoin account holders whose mailbox is in Microsoft 365.

Explains how to send an encrypted email message by adding [encrypt] to the subject line, how a recipient opens and reads an encrypted message, and how to resolve the error caused by an outdated Outlook encryption add-in. Applies to Bowdoin students, faculty, and staff and to outside recipients of encrypted Bowdoin email.

Instructions for recovering deleted email, calendar events, contacts, and tasks in Outlook on the web within 30 days of deletion. Covers opening the Deleted Items folder, finding recoverable items, and restoring them. Applies to Bowdoin students, faculty, and staff.

Instructions for turning automatic replies (out of office messages) on and off in Outlook on the web. Covers setting a time period, composing the message, sending separate replies to senders outside Bowdoin, and turning the replies off. Applies to Bowdoin students, faculty, and staff.

Instructions for creating and formatting a personal email signature in Outlook on the web. Covers opening the signature settings, entering and styling the signature, and choosing whether it is added automatically to new messages and replies. Applies to all Bowdoin students, faculty, and staff.

Step-by-step instructions for setting up Apple's Mail app on an iPhone or iPad to access a Bowdoin email account, including how to remove the account when it is no longer needed.

Explains the two most common ways to sign in to Microsoft 365 at Bowdoin — through the Bowdoin login portal and directly at the Microsoft 365 portal — and why desktop and mobile Microsoft apps redirect to a Microsoft page and then back to Bowdoin's sign-in page.

Explains what happens to Bowdoin IT accounts, email, files, and technology for faculty and staff who have been granted Emeriti status. Covers the new Emeriti email address, what can be moved from the original account, Microsoft 365 access, VPN, data, equipment, and ongoing IT support.