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How current Bowdoin students, faculty, and staff can request support for email, calendar, and contacts issues — including Microsoft Outlook and Apple Mail, Calendar, and Contacts apps

Instructions for using Microsoft Copilot in Outlook to summarize individual emails and email threads, extract action items and deadlines, and use summaries in your workflow. Applies to Bowdoin faculty and staff with Copilot enabled in their Microsoft 365 account.

Explains what happens to Bowdoin IT accounts, email, files, and technology for faculty and staff who have been granted Emeriti status. Covers the new Emeriti email address, what can be moved from the original account, Microsoft 365 access, VPN, data, equipment, and ongoing IT support.

Bowdoin email is hosted on Microsoft 365, and Gmail does not have a working way to add a Microsoft 365 mailbox for ongoing, day-to-day reading. This article is for current Bowdoin account holders and explains why Gmail cannot connect to an active @bowdoin.edu mailbox, plus what mail apps and web tools to use instead. People leaving the college who want to migrate email should consult the article on leaving Bowdoin instead.

Troubleshooting steps for Bowdoin students, faculty, and staff whose email stopped working after transferring data to a new or replacement iPhone.

Step-by-step instructions for setting up Bowdoin email on an Android phone or tablet using the Microsoft Outlook app, including signing in with Okta multi-factor authentication.

Explains the difference between Microsoft 365 Groups and Microsoft 365 Distribution Groups at Bowdoin, including what each type can do, who can be a member, and how to request or create one.

How to add or remove members from a Microsoft 365 Distribution Group you own in Outlook Online, using the Microsoft 365 admin portal for distribution groups.

How to leave a Microsoft 365 Group in Outlook for Windows, Outlook Online, and the Outlook mobile app, including what to do if you cannot leave a group or want to stop receiving emails without fully leaving.

Bowdoin College staff and faculty can moderate Microsoft 365 distribution group messages from a mobile device by accessing the Outlook Web App in desktop mode using the Firefox browser.

How to send an email to a Microsoft 365 Group at Bowdoin, including how to find the group's email address and what to do if you receive a message rejection.

Step-by-step instructions for creating a new Microsoft 365 Group in Outlook for Windows, including setting the group name, email address, privacy level, and adding initial members.

Explains the types of unwanted email Bowdoin users may receive - phishing, bulk, and spam - how to identify them, and what to do if you receive or fall victim to one.

How to review and release email messages that have been blocked by the Microsoft 365 spam filter and placed in quarantine, either from the quarantine notification email or directly from the Microsoft quarantine portal.