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- Knowledge Base
- Software, Applications, & AI
- Operating Systems
- MacOS
Information about the Self Service app for macOS, and iPadOS
- Knowledge Base
- Devices, Printing & Scanning
- Mobile Devices
- iPad
- Troubleshooting & Returning Your iPad
How to reset and return a Bowdoin-issued student laptop when leaving the college before graduation. Covers erasing the device using macOS, packaging instructions, and the mailing address for shipped returns.
- Knowledge Base
- Devices, Printing & Scanning
- Mobile Devices
- iPad
- Backing Up and Restoring Your iPad
How to back up and restore a Bowdoin-issued iPad using the Apple Devices app on a Windows 11 PC. Covers installing the Apple Devices app, connecting the iPad, creating a local backup with optional encryption, and restoring from a backup.
- Knowledge Base
- Devices, Printing & Scanning
- Mobile Devices
- iPad
- Backing Up and Restoring Your iPad
How to back up and restore a Bowdoin-issued iPad using Finder on a Mac. Covers connecting the iPad, creating a local backup (with optional encryption), restoring from a backup, and verifying backup success. Applies to users on macOS Sequoia or Tahoe
- Knowledge Base
- Accounts, Passwords, IDs & Access
- Sign-in & Authentication
Instructions for adding Okta Verify to an additional device — including a Bowdoin-issued iPad or a macOS or Windows laptop — so you have a backup option for completing Bowdoin's multi-factor authentication (MFA) requirement when signing in to Bowdoin services.
- Knowledge Base
- Classrooms, Conference Rooms, & Meeting Spaces
- Classroom Technology
- Wireless Presentation
Information on how to download the Ditto Connect app for the iPad.