Troubleshooting Self Service for macOS

Issues

  • My laptop no longer has Jamf self-service, what do I do?
  • Self Service on my Mac isn't working, I need help.

Environment

  • Bowdoin faculty, staff, and students
  • Bowdoin-issued Mac laptop and desktops

Resolutions

If Self Service is not installed, or no longer installed on a Bowdoin-issued Mac due to accidental deletion, assistance from Information Technology (IT) staff is required.

If you have a laptop, please bring the laptop to the Tech Hub in Smith Union during business hours.

If you have a desktop or are unable to come to the Tech Hub, please contact the Service Desk and we can provide remote assistance to repair the issue.

Additional Help

If you need further assistance, please contact the Bowdoin College Service Desk

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