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Information and guidance on working with requests sent to IT. This information covers what can be added to a request, how to communicate back and forth regarding the request, and what happens if customers don't respond after they submit a request.

You are able to view all the work requests that you have submitted to Information Technology at any time. This article will explain how to access and view those requests.

Information, including examples, of new email templates being used in TeamDynamix.

This article describes how to approve or deny a requests that may come to them from requests created in the IT Client Support Portal.