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- Knowledge Base
- Video
- Editing Videos with Quicktime
Use the trimming bar in Apple's QuickTime Player to remove or “trim” parts (beginning and end) of a movie or a movie clip.
- Knowledge Base
- Accounts, Passwords, IDs & Access
- Sign-in & Authentication
Incoming new students may have limited access to certain Okta applications until account permissions are updated in July — a normal part of the Bowdoin onboarding process. This article explains what to expect, what requires no action, and when to contact the Service Desk.
- Knowledge Base
- Software, Applications, & AI
- Microsoft 365
- Microsoft Visio
Explains what Microsoft Visio is, that it is a paid add-on and not part of the standard Microsoft 365 suite, and how Bowdoin faculty and staff can request a license. Covers the per-person cost, the request and approval process, expected lead time, and student eligibility.
- Knowledge Base
- Teaching & Learning
- Digital Badging
Explains the email notification that members of the Bowdoin community may receive saying they have been subscribed to a learning pathway as part of the Digital Badging program. Confirms the message is not spam, can be ignored, and describes setting up a personal Badgr (Canvas Credentials) account to pursue the pathway. Applies to members of the Bowdoin community.
- Knowledge Base
- File Management & Storage
- Storage Policies & Best Practices
Best-practice guidance for departments reviewing and cleaning up shared network department drives as part of a migration to Microsoft Teams. Covers using the folder inventory spreadsheet, prioritizing large and old content, applying retention guidelines, handling sensitive data, and building a simple cleanup action plan.
- Knowledge Base
- File Management & Storage
- OneDrive, Microsoft Teams & Sharepoint
This article is for department staff who have been asked to review their shared drive content as part of the migration to Microsoft Teams. The File Review spreadsheet is provided by Bowdoin IT and contains a complete list of your department's files plus a summary view to help guide your decisions
- Knowledge Base
- Website Management
- Cascade 8 Content Management System (CMS)
- General Training
Resizing images is an important part of managing a web site. Preparing your images before uploading to Cascade can save time and help your web pages load faster.
- Knowledge Base
- Software, Applications, & AI
- Operating Systems
- MacOS
- Accounts, Login & Security
Answers common questions about whole disk encryption at Bowdoin, including why it is required, how it protects data, and the technologies involved (TPM, the Apple T2 chip, BitLocker on Windows, and FileVault on macOS). Also covers what happens if a password is forgotten or a drive fails. Applies to Bowdoin faculty and staff with a Bowdoin-managed computer.
- Knowledge Base
- Chat, Communication, & Collaboration
- Zoom
- Features & Tools
How to share your screen, a specific window, a whiteboard, or an iPhone/iPad screen during a Zoom meeting on the desktop app, including how to annotate while sharing and how to stop sharing.
- Knowledge Base
- Software, Applications, & AI
- Microsoft 365
- Outlook
Explains how to turn on and use the Undo Send feature in Outlook on the web, New Outlook for Windows, and Outlook for Mac, and how to set up a delayed-send rule in Classic Outlook for Windows. Undo Send gives a short grace period to cancel a message after clicking Send. Applies to Bowdoin students, faculty, and staff.
- Knowledge Base
- Software, Applications, & AI
- General Software & Tools
An overview of the video editing software Bowdoin provides to faculty, staff, and students, including a limited number of Final Cut Pro licenses and Adobe Premiere Pro through the College's Adobe license. Explains how to request Final Cut Pro and how to access Adobe Premiere Pro.
- Knowledge Base
- File Management & Storage
- Network File Services
Instructions for connecting to your personal (H:) network folder on the Microwave file server from a personal or Bowdoin computer running macOS, Windows, or Linux. Includes the VPN requirement for connecting from off campus.
- Knowledge Base
- Devices, Printing & Scanning
Explains how new Bowdoin employees receive IT technology such as a laptop and monitor, how eligibility is determined, and what supervisors should do to ensure technology is ready when a new hire starts.
- Knowledge Base
- Devices, Printing & Scanning
- Laptop & Desktop computers
How Bowdoin students can get Apple hardware repair support for a Bowdoin-issued laptop or iPad while studying abroad. Covers contacting Bowdoin IT, reaching Apple Support internationally, finding an Authorized Service Provider, and what to do when no Apple service is available nearby.
- Knowledge Base
- Policies, Standards & IT Communications
- News & IT Campus Communications
- Archived News Articles
- 2024 News Articles
News regarding the upcoming changes to computers labs, classrooms, virtual desktops and software.