Questions
- I'm new to Bowdoin — how do I get started with technology?
- What accounts, Wi-Fi, and apps do I need as a Bowdoin student?
- How do I get on the Wi-Fi, log in to Canvas, and set up my email?
- What software does Bowdoin give students for free?
- How do I join classes and meetings on Zoom and Microsoft Teams?
- How do I connect from off campus?
- Where do I get help with Bowdoin technology?
Environment
This article applies to new and current Bowdoin students. It is a starting point that introduces the core technology you'll use at Bowdoin and links to step-by-step guides for each topic in the Related Articles section. Almost everything below uses your Bowdoin username and password with two-step verification.
Resolution
Get on the Wi-Fi
Connect your devices to Bowdoin's wireless network. See Connecting to the eduroam wireless network in the Related Articles section.
Email and calendar
Bowdoin email and calendar run on Microsoft 365. Sign in at office365.bowdoin.edu with your Bowdoin account, or add your account to the Outlook app on your computer or phone.
Canvas — your courses
Your courses, assignments, and grades live in Canvas at canvas.bowdoin.edu. See Log In to Canvas and Find Your Courses at Bowdoin in the Related Articles section.
Zoom and Microsoft Teams — meetings and online classes
Classes, office hours, and events often use Zoom or Microsoft Teams. Sign in to Zoom at bowdoin.zoom.us with your Bowdoin account, and test your audio, video, and microphone before your first session. See Log In to Zoom with Your Bowdoin Account and Introducing Microsoft Teams in the Related Articles section.
Microsoft 365 and OneDrive — free software and storage
Every student gets a free Microsoft 365 license (the full Office apps, installable on up to five devices) and 1 TB of OneDrive cloud storage. See Microsoft 365 for Students and Get Started with OneDrive in the Related Articles section.
Connect from off campus (VPN)
Some Bowdoin services and network drives require the VPN when you're off campus. See Install the Cisco AnyConnect VPN on your computer or iOS device in the Related Articles section.
More software
Additional software is available to students, including Adobe Creative Cloud and the EndNote and Zotero reference managers. Search the IT Knowledge Base or the Service Catalog for the tool you need.
Tip: Bookmark the Bowdoin IT support site at support.bowdoin.edu and chat with Bowdoin Bot from any page for quick answers.
Additional Help
If you need further assistance, you have several options:
- Bowdoin Bot: Chat with Bowdoin Bot directly from any KB page for instant answers.
- Phone: Call the Bowdoin College Service Desk at (207) 725-3030.
- In person: Visit the Tech Hub in Smith Union during business hours.
- Submit a ticket: Request assistance through the Service Catalog.