Questions
- How do I make Microsoft Teams the default calling app on my Mac?
- FaceTime keeps opening when I click a phone number — how do I change this?
- When I click a phone number link on my Mac, the wrong app opens — how do I fix it?
- How do I stop FaceTime from opening when I click a phone number in an email?
- How do I set Teams as my default phone app on macOS?
- Can I make Teams open automatically when I click a phone number on a web page?
Environment
By default, macOS uses FaceTime as the application for handling telephone calls. When you click a phone number link in an email, on a web page, or in another app, FaceTime opens instead of Microsoft Teams. This article covers how to change that default so Teams handles those links.
- Operating system: macOS Sequoia (15.x) and Tahoe (26.x)
- Requirement: Microsoft Teams must be installed before you can select it as the default
- Windows users: See Set Microsoft Teams as the Default Calling App on Windows in the Related Articles section.
Resolution
- Open the FaceTime app. (You can find it in your Applications folder or search with Spotlight.)
- In the menu bar at the top of the screen, click FaceTime, then click Settings…
- On the General tab, find the Default calls using: dropdown menu near the bottom of the window.
- Click the dropdown and select Microsoft Teams.
- Close the FaceTime Settings window.
Done: Phone number links will now open in Microsoft Teams. You can test this by clicking a phone number link in an email or web page — Teams should open instead of FaceTime.
Note: This setting only affects clickable phone number links (tel: links). You can still open FaceTime directly for video or audio calls with Apple contacts at any time — this change does not disable FaceTime.
Additional Help
If you need further assistance, you have several options:
- Bowdoin Bot: Chat with Bowdoin Bot directly from any KB page for instant answers.
- Phone: Call the Bowdoin College Service Desk at (207) 725-3030.
- In person: Visit the Tech Hub in Smith Union during business hours.
- Submit a ticket: Request assistance through the Service Catalog.