Questions
- How do I sync Microsoft Teams files to my laptop for offline access?
- What is the best way to manage Microsoft Teams files locally?
- How do I open Teams channel files in File Explorer or Finder?
- How do I stop syncing files I no longer need?
- What should I do if file syncing stops working?
- How do I move files from a computer or network folder into a Teams channel?
- What are the sync restrictions and best practices for Teams files?
Environment
This article applies to Bowdoin students, faculty, and staff who sync Microsoft Teams channel files to a computer running Windows 11 or macOS Sequoia (15) or Tahoe (26). Files shared in Teams channels are stored in connected SharePoint libraries, and OneDrive manages the syncing for both Teams and SharePoint libraries.
- OneDrive is required and must be signed in with a Microsoft 365 (Bowdoin) account.
- Synced libraries are managed in File Explorer on Windows or Finder on macOS.
Resolution
Set up OneDrive
Open OneDrive on the computer and sign in with the Microsoft 365 (Bowdoin) account. OneDrive manages syncing for both Teams and SharePoint libraries.
Sync Teams files from a channel
- In Teams, go to the channel and select the Shared tab near the top of the channel view.
- Select Sync in the toolbar. If Sync is not visible, select the ... (more options) menu to find it. To sync only a specific folder, navigate into that folder first, then select Sync.
- When prompted, allow or confirm OneDrive to start syncing.
Synced libraries appear in File Explorer on Windows or Finder on macOS, usually under:
- OneDrive - Bowdoin College
- Bowdoin College (for shared libraries)
Work with synced files
Open, edit, copy, or move synced files directly from the desktop. Changes sync automatically when the computer is online, and files can be worked on offline; updates happen once the computer reconnects.
Move files into a Teams channel (Windows)
To bring files from a network drive (such as a department shared drive) into Teams, first make sure the Teams channel's document library is synced, then follow these steps.
- Open File Explorer.
- In the left sidebar, locate the synced Teams folder under Bowdoin College. Keep this window open.
- Open a second File Explorer window and navigate to the existing files or folders on the local drive or department network drive.
- Select the files or folders to move.
- Right-click the selected items and choose Cut (or press Ctrl+X).
- Switch to the synced Teams folder window, right-click inside the folder, and choose Paste (or press Ctrl+V).
Tip: Files can also be dragged and dropped between the two File Explorer windows. Hold Shift while dragging to move (instead of copy) when the two locations are on different drives.
Move files into a Teams channel (macOS)
To bring files from a network drive (such as a department shared drive) into Teams, first make sure the Teams channel's document library is synced, then follow these steps.
- Open Finder.
- In the left sidebar, locate the synced Teams folder under Bowdoin College. Keep this window open.
- Open a second Finder window (File > New Finder Window, or press ⌘+N) and navigate to the existing files or folders on the local drive or department network drive.
- Select the files or folders to move.
- Press ⌘+C to copy, then switch to the synced Teams folder window.
- Press ⌘+Option+V to move the items (this pastes them and removes them from the original location).
Tip: Files can also be dragged and dropped between the two Finder windows. Hold ⌘ while dragging to move (instead of copy) when the two locations are on different volumes.
After moving, files upload and become available to everyone in the Teams channel automatically. Large moves may take time to finish syncing; keep the computer online until the sync completes.
Stop syncing files you no longer need
- Select the OneDrive cloud icon (in the Windows taskbar or the Mac menu bar).
- Go to Settings > Account.
- Select the library to remove and select Stop sync.
Stopping a sync removes the files locally but keeps them safely stored in Teams and SharePoint.
Fix sync issues
- Check the internet connection and sign-in status.
- Look for sync warnings on the OneDrive icon.
- Restart OneDrive or the computer.
- See Microsoft OneDrive support in the Additional Resources section for detailed help.
Sync restrictions and best practices
File and folder limits
- Do not sync libraries with over 300,000 files.
- Keep paths under 400 characters.
- Avoid characters like
* : < > ? / \ |.
Library settings
- Syncing is not supported if required check-out or metadata columns are enabled.
- Custom permissions or policies may block sync.
System tips
- Keep OneDrive up to date.
- Do not sync on shared or public devices.
- Manage folders through SharePoint or OneDrive, not by renaming directly in Finder or File Explorer.
Recommended best practices
- Only sync what is needed offline to save storage and reduce errors.
- Regularly remove old syncs through OneDrive settings.
- Follow department or IT guidelines when moving sensitive files.
Additional Help
If you need further assistance, you have several options:
- Bowdoin Bot: Chat with Bowdoin Bot directly from any KB page for instant answers.
- Phone: Call the Bowdoin College Service Desk at (207) 725-3030.
- In person: Visit the Tech Hub in Smith Union during business hours.
- Submit a ticket: Request assistance through the Service Catalog.
Additional Resources