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Setting Up “Trust” Between Your iPad and Mac to Share your iPad Screen Via a Computer Through Zoom

Summary

In order for your iPad and Mac to work together (e.g., to share your iPad screen via your computer on Zoom), you must allow the two to share information by establishing a link, or “trust,” between the two devices. The process for establishing this link varies depending on the operating system installed on your Mac. 

Connecting Your Mac and iPad 

Video: Setting up 'trust' between your iPad and Mac

Setting up trust in macOS Catalina 

  1. Connect your iPad to your computer using the cable that came packaged with your iPad. 
  2. Open a new finder window on your Mac by clicking the Finder () icon on the left side of the toolbar. 
  3. In the left-side navigation window of your finder window, you should see your iPad under Locations. If you have given your iPad a name, it will display with that name. If not, it may display as the iPad’s serial number. Click your iPad’s name. 
  4. In the main finder window, you will be prompted to trust your iPad. Click Trust. 
  5. A pop-up prompt will then appear on your iPad asking if you want to trust your computer. Tap Trust. Then enter your iPad pin code. 

Setting up trust in older Mac operating systems 

  1. Connect your iPad to your computer using the cable that came packaged with your iPad. 
  2. Open iTunes by clicking the iTunes icon on the toolbar or from within the Applications folder. 
  3. When iTunes opens, you will see a prompt about allowing your computer to access information on your iPad. Click Continue. 
  4. A pop-up prompt will then appear on your iPad asking if you want to trust your computer. Tap Trust. Then enter your iPad pin code. 

Strategies for Using Your Mac Devices Together 

  • If you try to share your iPad screen via Zoom on your computer, you will notice that Zoom asks you to establish trust between your devices first. You must enable trust between your devices to share information between them. 
  • Once you have established trust between your computer and iPad, you can select the iPad/iPhone via Cable option when starting a new screen share on Zoom, and your iPad (if connected) will then display in the Zoom meeting for all participants to view. 
  • There are different processes for establishing trust depending on which Mac operating system you are using. Be sure to follow the steps for your operating system. If you are unsure what your operating system is, you can check by clicking the apple icon in the upper-left corner of your screen and clicking About this Mac. 

Details

Article ID: 116790
Created
Wed 9/23/20 2:58 PM
Modified
Wed 9/23/20 3:01 PM

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