Issue / Question
- How can I recover a deleted document in OneDrive?
- How can I recover a deleted document in Teams?
- How can I recover a deleted document in SharePoint?
- What should I do if I can’t find a document I need?
Environment
This guide is useful when you have accidentally deleted a document or can’t find a document in OneDrive, Teams, or SharePoint.
Resolution
Recovering Documents in OneDrive:
1. Go to the Recycle Bin:
- Open OneDrive in your web browser.
- On the left-hand side, click on “Recycle bin.”
2. Find Your Document:
- Look through the list of deleted files to find the document you want to recover.
3. Restore the Document:
- Select the document by clicking the checkbox next to it.
- Click on “Restore” at the top of the page. The document will be restored to its original location.
Recovering Documents in Teams:
1. Go to the Files Tab:
- Open the Teams app and go to the channel where the document was stored.
- Click on the “Files” tab.
2. Open in SharePoint:
- Click on “Open in SharePoint” to view the document library in SharePoint.
3. Go to the Recycle Bin:
- In SharePoint, click on “Recycle bin” in the left-hand menu.
4. Find and Restore Your Document:
- Look for the deleted document, select it, and click “Restore.”
Recovering Documents in SharePoint:
1. Go to the Site Recycle Bin:
- Open the SharePoint site where the document was stored.
- Click on “Recycle bin” in the left-hand menu.
2. Find Your Document:
- Browse through the list of deleted files to locate the document you need.
3. Restore the Document:
- Select the document by clicking the checkbox next to it.
- Click on “Restore” at the top of the page. The document will be restored to its original location.
If You Can’t Find the Document:
Check the Second-Stage Recycle Bin:
- If the document isn’t in the Recycle Bin, it might be in the second-stage Recycle Bin.
- In OneDrive, scroll to the bottom of the Recycle Bin and click on “Second-stage recycle bin.”
- In SharePoint, click on “Second-stage recycle bin” at the bottom of the Recycle Bin page.
Retention Period
Items in OneDrive, Teams, and SharePoint have a total retention period of 93 day in the Recycle Bin and Second-Stage Recycle Bin. After the total 93 days, items are permanently deleted and cannon be recovered.
Recycle Bin:
- Items stay in the Recycle Bin for 93 days. During this time, you can restore them to their original location.
Second-Stage Recycle Bin:
- If you delete an item from the Recycle Bin, it moves to the Second-Stage Recycle Bin, where it remains for the remainder of the 93-day period.
Additional Help
If you need further assistance, please contact the Bowdoin College Service Desk