Articles (20)

Allowing blocked apps in macOS

The knowledge base article provides a simple guide for users on how to allow blocked apps in macOS, ensuring a smooth experience without technical complexities.

How to accept enrollment of your Bowdoin Mac into MDM

An article that goes over how to self enroll Bowdoin owned Mac computer in to Bowdoin's MDM.

How to sign out of iCloud on an Apple Device

Information on how to sign out of an Apple iCloud account.

How to turn off "Find My" and sign out of iCloud in macOS

Turn off "Find My" and sign out if iCloud in macOS.

Information about Apple Intelligence

Similar to how Windows is using CoPilot in their operating system, Apple is introducing Apple Intelligence into their next operating system upgrade.

Reset your Mac login password from Recovery

If the standard steps to reset the password of your Mac user account don't succeed, try these additional steps.

Self Service for macOS

Self Service is an application that will allow you to install approved software on your computer without the need for Service Desk assistance.

Take a screenshot on macOS

This article provides step-by-step instructions on how to take a screenshot on a Mac device. It is intended for people needing quick help with capturing their screen.

This Mac can't connect to iCloud because of a problem...

In macOS, you receive the following message when signing in with your Apple ID: This Mac can't connect to iCloud because of a problem...

Troubleshooting Self Service for macOS

Information on how to troubleshoot the Self Service app for macOS.

Upgrading macOS

Information on how to upgrade to macOS on a Bowdoin-issued Mac.

Using Privileges app in macOS to be an admin in Terminal

The article provides a guide on using the Privileges app in macOS to gain admin access through Terminal, tailored for customers without technical expertise.