The knowledge base article provides a simple guide for users on how to allow blocked apps in macOS, ensuring a smooth experience without technical complexities.
This article provides troubleshooting steps for resolving Notability app license issues on macOS and iPadOS.
This article provides troubleshooting steps for macOS users who encounter issues with their printers appearing paused, stuck, or not responding.
An article that goes over how to self enroll Bowdoin owned Mac computer in to Bowdoin's MDM.
Information on how to install and use Homebrew for macOS
Desktop Password Sync replaces the user's local macOS password with their Okta password, resulting in one less password to remember. The computer password will update to use your new password if you reset your Bowdoin account password. Desktop Password Sync uses a single sign-on (SSO) extension that is installed on the macOS.
Information on how to sign out of an Apple iCloud account.
Turn off "Find My" and sign out if iCloud in macOS.
Similar to how Windows is using CoPilot in their operating system, Apple is introducing Apple Intelligence into their next operating system upgrade.
Information on how to install macOS software updates on a Bowdoin-issued computer
This article explains how to reset DNS settings on a Mac by removing any custom DNS server entries from the active network connection using the System Settings or System Preferences panel. Once the custom DNS servers are removed, the Mac will default to using DNS settings provided by the current network, which may resolve connectivity or performance issues.
If the standard steps to reset the password of your Mac user account don't succeed, try these additional steps.
The knowledge base article explains how to save screenshots on macOS directly to a specific folder. It includes a list of relevant questions, outlines when this information applies, and provides simple, step-by-step instructions for setting the desired folder.
Information about the Self Service app for macOS, and iPadOS
The knowledge base article provides guidance for extending or mirroring a macOS desktop using macOS Sequoia.
Bowdoin College faculty, staff, and students using a MacBook Pro can enable Touch ID and register up to three fingerprints. Touch ID can then be used for unlocking the Mac, using Touch ID for Okta SSO, accessing settings, and autofill features.
This article provides step-by-step instructions on how to take a screenshot on a Mac device. It is intended for people needing quick help with capturing their screen.
In macOS, you receive the following message when signing in with your Apple ID: This Mac can't connect to iCloud because of a problem...
Information on how to troubleshoot the Self Service app for macOS.
Information on how to upgrade to macOS on a Bowdoin-issued Mac.
The article provides a guide on using the Privileges app in macOS to gain admin access through Terminal, tailored for customers without technical expertise.