The following article will guide you through the process of setting up your computer, restoring your data (if applicable) and installing your most used applications using the Company Portal App. 

Step 1 - Confirm backup of old computer

Step 2 - Monitor and peripheral setup

Step 3 - Power on laptop and log in to Windows
Step 4 - Restore your data
Step 5 - Install apps using Company Portal

Step 6 - Reboot, Launch and sign-in to apps

Step 7 - Schedule follow up with Service Desk technician

Most Common Questions

For further assistance, please contact the technician assigned to your CAP ticket or the Bowdoin College Service Desk

Step 1 - Confirm backup of old computer

Skip this step if you are not restoring data from a previous Bowdoin computer.

On your old computer, launch Druva InSync from the Desktop, Start Menu or Notification Area.   You should see Backup Complete and a Last Successful Backup date.   If a more recent backup is needed, click Backup.

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Step 2 - Monitor and Peripheral Setup

To identify cables and ports, refer to: Cable Connection Types

If you received a Dell USB-C Hub Monitor model P2422HE or P2722HE

With one cable connected to your laptop, the Dell USB-C Hub Monitor provides wired Ethernet, power and 4 additional USB ports.   

The box includes a Display Port cable which is not used unless a second monitor is connected.  

If needed, see: Quick Setup Guide or User's Guide

• Assemble stand and attach to monitor. 
• Plug included USB-C cable into the USB-C port (4) on back of monitor.
• Plug Ethernet cable into port (6) on back of monitor.
• Plug keyboard and mouse into the two USB ports (5) on back of monitor.   
  • Two additional USB ports are on located on the bottom, lower left of the monitor.
• Plug power cable into back of monitor.
• Power on the monitor using the power button on the back right corner and use the adjacent joystick to control the on-screen display. 
• Select language and Yes for Always on USB-C Charging, so the monitor can power your laptop.
  • click here to address low wattage warning on boot.
  • click here to address Slow Charging notification.
• If connecting a second monitor: Remove the orange rubber plug from the primary monitor (3) and plug in a Display Port cable.  Plug other end of cable into the second monitor.
• Plug USB-C cable from monitor into any USB-C port on the laptop.

If you currently connect your laptop using a Dell USB Thunderbolt Dock with USB-C cable

•  Plug the USB-C cable from the Thunderbolt Dock into any USB-C port on the laptop.

If you received an Anker USB-C Multiport Adapter to use with an existing monitor

• Plug Ethernet cable directly into Ethernet port on laptop.
  • Do not connect to Ethernet port on the multi-port adapter.
• Connect monitor to multi-port adapter with HDMI cable included in the peripheral box.
• Connect 90-watt laptop power supply to USB-C port on multi-port adapter.  
  • click here to address low wattage warning on boot.
  • click here to address Slow Charging notification.
• Plug the USB-C cable from the Anker multiport adapter into any USB-C port on the laptop.

If you are not connecting your laptop to a monitor, keyboard and mouse

• Use the power adapter in the box to connect your computer to a power source. 
• Connect your computer to the Bowdoin network
  • Plug an ethernet cable into the laptop's expandable ethernet port.  Or
  • Join Bowdoin WiFi from the network icon in the lower right corner of the Windows log in page. 

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Step 3 - Power on Laptop and Log in to Windows

• Power on laptop 
• Log in to Windows with your full Bowdoin email address and password.

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Step 4 - Restore your data

Skip this step if you are not restoring data from a previous Bowdoin computer.

Once logged into the desktop of the new computer, launch Druva inSync to "Replace Existing Device" and "Restore" data to the new computer.   

See: Restore your Druva inSync data to a new device.

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Step 5 - Install apps using Company Portal

The following apps are pre-installed: Microsoft Office, OneDrive, Teams, Druva inSync.

Additional software can be self-installed by launching Company Portal searching for the app and clicking Install.

The Make Me Admin app may be used if administrator credentials are needed to install software not listed in Company Portal.

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Step 6 - Reboot, Launch and sign-in to apps

After the data restore has completed, reboot your computer and configure apps, printers and settings.

• How to setup Microsoft Outlook for Windows for Bowdoin email
• How to setup the OneDrive sync client
• Install the "Find-Me-Print [Bowdoin](Mobility)" PaperCut printer 
  • In the PaperCut Print Deploy Client app, click Add Printers in the left column.
  • Use the search box to search for Find-Me-Print [Bowdoin](Mobility) and click "Sign in to install". 
  • Once installed, print to "Find-Me-Print [Bowdoin](Mobility)".   Ignore the "Failed" message besides "\\p-papercut-a\Find-Me-Print". 
  • Refer to PaperCut Printing Quick Reference Guide for more information.
• Change default programs in Windows

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Step 7 - Schedule follow up with Service Desk technician

If needed, contact the Service Desk technician assigned to your CAP ticket or use their Bookings link to schedule a follow up appointment.

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Most Common Questions