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Step-by-step instructions for setting up a Bowdoin-issued iPad for the first time. Covers unboxing, connecting to Wi-Fi, the Remote Management screen, signing in with a Bowdoin account, and optional first steps like setting up iCloud and Face ID. Applies to all Bowdoin students, faculty, and staff.

How to use AirDrop on a Bowdoin-issued iPad to wirelessly share files, photos, and links with nearby Apple devices. Covers turning on AirDrop, sending and receiving items, and what to do if AirDrop appears limited or unavailable on a managed device.

Explains how Bowdoin IT uses Jamf Mobile Device Management (MDM) to manage college-issued iPads and Macs, including what settings IT controls, what information IT can see, and what personal data IT cannot access. Applies to all Bowdoin-issued Apple devices.

Troubleshooting steps for errors encountered during initial iPad setup, including the Remote Management profile error and the Activation Lock screen. Applies to Bowdoin students and faculty setting up a college-issued iPad for the first time.

How to check the current iPadOS version on a Bowdoin-issued iPad, manually check for updates, and install available updates. Explains how Jamf controls update availability on managed devices, what to do when an update prompt appears, and when to contact IT if updates are blocked.

Some Bowdoin-issued iPads did not get enrolled correctly into the Jamf MDM service. This article walks through the steps needed to repair that issue.

An IT checklist for Bowdoin students who are graduating or leaving the college before graduation. Covers DExC device enrollment verification, FileVault key retrieval, device return or release, account and data timelines, and steps to protect personal accounts and services that use a Bowdoin email address

An article that goes over how to self enroll Bowdoin owned Mac computer in to Bowdoin's MDM.

Information on how to troubleshoot Jamf Self Service for macOS