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An IT checklist for Bowdoin students who are graduating or leaving the college before graduation. Covers DExC device enrollment verification, FileVault key retrieval, device return or release, account and data timelines, and steps to protect personal accounts and services that use a Bowdoin email address

Instructions for installing the Zoom app on a Bowdoin-issued Mac laptop using the Jamf Self Service application. Covers opening Jamf Self Service, searching for Zoom, installing it, and launching the app. Applies to Bowdoin faculty, staff, and students with a Bowdoin-issued Mac.

Troubleshooting steps for the Jamf Self Service app on a Bowdoin-managed Mac when an application will not install, keeps showing "Reinstall," or appears stuck. Covers reinstalling, quitting Self Service, and restarting the Mac. Applies to Bowdoin students, faculty, and staff on college-managed Macs.

What to do when the Jamf Self Service app is missing or not working on a Bowdoin-issued Mac. Because reinstalling Self Service requires IT assistance, this article directs users to the Tech Hub or Service Desk. Applies to Bowdoin faculty, staff, and students with a Bowdoin-issued Mac.

Explains how to approve the Mobile Device Management (MDM) profile that completes enrollment of a Bowdoin-issued Mac into the Jamf management solution. Covers opening the device management settings and approving the MDM profile. Applies to Bowdoin-issued Macs.

Troubleshooting steps for when Bowdoin's Notability license is not recognized on a Mac or iPad. Explains that the license applies only to Bowdoin-issued devices that download Notability from Self Service. Applies to current Bowdoin faculty, staff, and students.

Overview of the Jamf Self Service app on Bowdoin-owned Macs and iPads, including where to find it, how to install licensed and free software without administrator access, and how software availability varies by device role and signed-in user. Applies only to Bowdoin-owned and Bowdoin-managed Apple devices.

Step-by-step instructions for setting up a Bowdoin-issued iPad for the first time. Covers unboxing, connecting to Wi-Fi, the Remote Management screen, signing in with a Bowdoin account, and optional first steps like setting up iCloud and Face ID. Applies to all Bowdoin students, faculty, and staff.

How to use AirDrop on a Bowdoin-issued iPad to wirelessly share files, photos, and links with nearby Apple devices. Covers turning on AirDrop, sending and receiving items, and what to do if AirDrop appears limited or unavailable on a managed device.

Explains how Bowdoin IT uses Jamf Mobile Device Management (MDM) to manage college-issued iPads and Macs, including what settings IT controls, what information IT can see, and what personal data IT cannot access. Applies to all Bowdoin-issued Apple devices.

Troubleshooting steps for errors encountered during initial iPad setup, including the Remote Management profile error and the Activation Lock screen. Applies to Bowdoin students and faculty setting up a college-issued iPad for the first time.

How to check the current iPadOS version on a Bowdoin-issued iPad, manually check for updates, and install available updates. Explains how Jamf controls update availability on managed devices, what to do when an update prompt appears, and when to contact IT if updates are blocked.

Some Bowdoin-issued iPads did not get enrolled correctly into the Jamf MDM service. This article walks through the steps needed to repair that issue.