What This Service Is
Classroom Technical Services (CTS) helps you learn and use the technology in Bowdoin's 75+ classrooms and computer labs. Whether you want a walkthrough of a room you'll be teaching in, training on running Zoom or Teams from a room, help capturing a lecture, or hands-on support for a specific hybrid class or event, this service connects you with CTS staff who know the spaces.
Each session is tailored to the room and to what you want to do — presenting from a laptop, extending displays, using room audio and projection, bringing in remote participants, or recording.
Who It's For
- Faculty and staff teaching, presenting, or running events in campus classrooms, computer labs, and active learning spaces.
- Anyone new to a specific room who wants to know how its equipment works before their first session.
- Departments or groups who would like a shared training session.
How to Get Started
Choose the request that matches what you need:
- New to a room, or want a general walkthrough of its equipment? Use Request classroom or lab orientation.
- Want to learn how to run Zoom or Teams from a room? Use Request training on Zoom or Teams in a classroom.
- Want to learn how to record or capture a lecture in a room? Use Request training on recording or lecture capture in a classroom.
- Have a specific hybrid class or event coming up and want hands-on help? Use Request a consult for a hybrid class or event.
- Want to test a room before a real session? Use Request a pre-event room test.
Not What You're Looking For?
- Room technology broken or not working right now? Use Report Room Technology Issue in this category.
- Need AV support staffed for a campus event? Use Request Technology Assistance for Event.
- Just need a Zoom license (longer meetings, a webinar, a large meeting)? See the Zoom service under Chat, Communication, & Collaboration.
- Want to read up on your own first? See the classroom technology articles in the Related Articles section.
Service Promise
We work hard to schedule a session on the date you request, but based on availability this isn't always possible. We'll work with you to find alternate dates and times. For sessions tied to a specific event, please request as far ahead as you can so there's time to prepare and test the room.
Provided By
This service is provided by Classroom Technical Services (CTS), part of IT Client Services & Technology. For urgent, in-the-moment classroom issues during business hours, call the Service Desk at (207) 725-3030.