Digital Excellence Commitment (DExC) Laptop Setup Instructions

Questions

  • How do I set up the MacBook Pro I received through the Digital Excellence Commitment program?
  • What do I do when my new Bowdoin MacBook starts up for the first time?
  • How do I connect my new laptop to Bowdoin's network and printing system?
  • How do I install apps on my new Bowdoin MacBook?
  • How do I set up OneDrive on my new student laptop?
  • What should I do after getting my new Mac at Orientation?
  • How do I install Microsoft Office on my new Bowdoin computer?

Environment

This article applies to Bowdoin students setting up a MacBook Pro received through the Digital Excellence Commitment (DExC) program. These instructions are intended for use at or shortly after device distribution during Orientation.

Resolution

Step 1 — Unbox and Power On

  1. Remove the MacBook Pro and power adapter from the box. Keep the Apple sticker — it is yours to keep.
  2. Connect the power adapter and turn on the laptop by pressing the power button.

Step 2 — Run Computer Setup

Follow the on-screen prompts when Setup Assistant launches. Use the steps below as a guide:

  1. Click the arrow button next to Get Started.
  2. Choose your Language and click the right arrow.
  3. Select your Country or Region and click Continue.
  4. For Data Transfer, choose Set up as new and click Continue.
  5. Choose any Accessibility Settings you need, or click Not Now.
  6. Select BOWDOIN as the wireless network, enter your Bowdoin credentials, and click Continue. If prompted to verify the certificate, click Continue.
  7. When Remote Management appears, click Enroll. Read and accept the technology agreement, then log in with your Bowdoin credentials.
  8. Create a Mac account password when prompted.
Your Mac password is separate from your Bowdoin password. Bowdoin IT does not have access to your Mac account password — do not forget it. You can set it to the same value as your Bowdoin password if you prefer.
  1. Enable Location Services if prompted and click Continue.
  2. For FileVault Disk Encryption, click Continue.
  3. For Touch ID, click Continue and follow the on-screen directions, or set it up later in System Settings.
  4. Choose your appearance (Light or Dark mode) and click Continue.
  5. For Update Mac Automatically, click Continue.
  6. At the Welcome to Mac screen, click Continue.

Step 3 — Install Apps from Self Service

  1. Open Launchpad (the second icon from the left in your Dock) and verify that Self Service, PaperCut Client, OneDrive, and Okta Verify are installed.
  2. Click PaperCut Client to launch it. When it is running, you will see a small P icon near the clock in the menu bar.

Step 4 — Set Up OneDrive

  1. Open OneDrive from Launchpad.
  2. Enter your Bowdoin email address and click Sign In. If the window closes, reopen OneDrive and try again.
  3. Enter your Bowdoin credentials to complete sign-in. OneDrive will automatically begin backing up your Desktop and Documents folders.

Step 5 — Connect to Printers

If prompted, sign in to PaperCut Print Deploy with your Bowdoin credentials and click Sign In and Add Printers. Once Find_Me_Print shows as installed, close the window. See How to install or delete a Bowdoin printer in the Related Articles section for more detail.

Next Steps — Complete Later Today

Once you are settled in your room, complete the following:

  • Open Self Service and install Microsoft Office and any other apps your professors require.
  • Install any available software updates.
  • Restart your computer.
  • Open Okta Verify and complete the enrollment setup. See Set Up Okta Verify on a New or Replacement Device in the Related Articles section for instructions.
  • Set up your iPad. Watch for email from IT with additional instructions.

Additional Help

If you need further assistance, you have several options:

  • Bowdoin Bot: Chat with Bowdoin Bot directly from any KB page for instant answers.
  • Phone: Call the Bowdoin College Service Desk at (207) 725-3030.
  • In person: Visit the Tech Hub in Smith Union during business hours.
  • Submit a ticket: Request assistance through the Service Catalog.
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Related Articles (5)

Describes the current technology provided to incoming Bowdoin students through the Digital Excellence Commitment (DExC) program. Lists the MacBook Pro and iPad Mini specifications, included accessories, and AppleCare+ warranty coverage. Updated annually before each Orientation.
Frequently asked questions for Bowdoin students about the Digital Excellence Commitment (DExC) program, including what technology is provided, warranty coverage, device ownership, Apple ID requirements, and Bowdoin's use of Mobile Device Management (MDM).
How to install or delete campus printers on a Bowdoin-issued Mac or Windows 11 computer using the Print Deploy application. Covers printers that are installed automatically, how to manually add additional printers, and how to remove printers that are no longer needed. Requires being on campus or connected to the Bowdoin VPN.
Information about the Self Service app for macOS, and iPadOS
Explains how to set up Okta Verify on a new or replacement phone after already having a Bowdoin account. Covers self-service options when another sign-in factor is available, Bluetooth transfer between devices, and how to get assisted re-enrollment from the Service Desk when no other factors are set up. Applies to iOS and Android devices.