How to turn the Focused Inbox off or on

Issue/Question

  • How can I turn off the focused inbox?
  • How can I disable the focused inbox feature?
  • How can I turn on the focused inbox?

Environment

The Focused and Others inbox is a feature in Outlook Online, Outlook for MacOS, Outlook for Windows and Outlook for iOS/iPadOS and Andoid. It can be turned off or on by the user rather than need IT intervention.

Resolution

You can disable the Focused inbox feature from any version of Outlook and that setting will stick if you switch between Outlook versions. Follow these steps to disable the Focused Inbox feature for each platform.

Outlook for MacOS

  • Click on the "Organize" tab from the ribbon.
  • If the Focused Inbox feature is on, click on Focused Inbox to turn it off.
  • If the Focused Inbox feature is currently off, click on Focused Inbox to turn it on.

Outlook for Windows

  • Click on the "View" tab
  • If the Focused Inbox feature is on, click Show Focused Inbox to turn if off.
  • If the Focused Inbox feature is currently off, click on Show Focused Inbox to turn it on.

Outlook Online

  • At the top of the page, click on Settings 
  • In the Settings pane, move the Focused Inbox toggle off or on, depending on your desired state.

Outlook for iOS/iPadOS

  • From inside of Outlook, tap the Home icon in the upper-left.
  • Tap the Settings (gear) icon
  • Scroll down and tap on the toggle next to "Focused Inbox" to turn it on or off.

If you need further assistance, please contact the Bowdoin College Service Desk

Details

Article ID: 119450
Created
Fri 10/30/20 11:03 AM
Modified
Mon 11/2/20 9:27 AM
Platform Environment (OS)
Outlook for MacOS, Windows, Online, iOS/iPadOS, Andoid

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