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The knowledge base article provides troubleshooting steps for the Outlook app on iOS and Android devices. It includes common questions, applicable environments, and straightforward resolution steps.

How to report a suspected phishing or spam email to Bowdoin IT using the Report Message option in Microsoft Outlook. Covers Outlook for macOS, Outlook Online, Outlook for Windows, and Outlook for iOS/iPadOS. No need to forward emails to IT directly.

Bowdoin email is hosted on Microsoft 365, and Gmail does not have a working way to add a Microsoft 365 mailbox for ongoing, day-to-day reading. This article is for current Bowdoin account holders and explains why Gmail cannot connect to an active @bowdoin.edu mailbox, plus what mail apps and web tools to use instead. People leaving the college who want to migrate email should consult the article on leaving Bowdoin instead.

Step-by-step instructions for setting up Bowdoin email on an Android phone or tablet using the Microsoft Outlook app, including signing in with Okta multi-factor authentication.

How to set up and use Microsoft Personal Bookings — a personal appointment scheduling page that lets others book 1:1 time with you based on your Outlook calendar availability.

How to leave a Microsoft 365 Group in Outlook for Windows, Outlook Online, and the Outlook mobile app, including what to do if you cannot leave a group or want to stop receiving emails without fully leaving.

Bowdoin College staff and faculty can moderate Microsoft 365 distribution group messages from a mobile device by accessing the Outlook Web App in desktop mode using the Firefox browser.

How to send an email to a Microsoft 365 Group at Bowdoin, including how to find the group's email address and what to do if you receive a message rejection.

Step-by-step instructions for creating a new Microsoft 365 Group in Outlook for Windows, including setting the group name, email address, privacy level, and adding initial members.

Explains what the Junk Mail folder is in Microsoft Outlook, how messages end up there, and how to check and manage it in Outlook Online and Outlook for Windows.

Step-by-step instructions for opening and viewing a shared Outlook calendar in Outlook for Windows, Outlook for Mac, and Outlook Online (browser).

Best practices for Bowdoin faculty and staff to minimize calendar syncing issues in Microsoft Outlook, including guidance on delegates, meeting management, and recurring appointments.

Step-by-step instructions for opening a shared calendar in Outlook for Windows using the Folder tab, with annotated screenshots for each step.

How to add, modify, or remove a delegate for your Outlook calendar in Outlook for Windows, Outlook for Mac, and Outlook Online, with an explanation of the three permission levels.