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Explains how to open a mailbox that has been shared with you in Outlook for macOS, Classic Outlook for Windows, New Outlook for Windows, and Outlook on the web. Also covers how to make a shared mailbox appear under your own inbox in Outlook on the web. Applies to Bowdoin faculty, staff, and students.

Explains the different ways to start or schedule a Microsoft Teams meeting, including an ad-hoc video, voice, or screen-sharing session from a chat, and scheduled meetings created in the Outlook desktop app, Outlook on the web, or the Microsoft Teams calendar. Applies to Bowdoin faculty, staff, and students using Microsoft Teams.

Explains how to add an interactive poll to an Outlook email so recipients can vote directly from their inbox. Covers composing a new message, inserting and configuring the poll, and sending it. Applies to Bowdoin students, faculty, and staff using the Outlook desktop app on Windows or macOS.

Explains how to switch between Classic (Legacy) Outlook and New Outlook on Windows 11 and macOS, where to find the toggle on each platform, and how to decide which version to use. Applies to Bowdoin students, faculty, and staff using the Microsoft Outlook desktop app.

Explains how to turn on and use the Undo Send feature in Outlook on the web, New Outlook for Windows, and Outlook for Mac, and how to set up a delayed-send rule in Classic Outlook for Windows. Undo Send gives a short grace period to cancel a message after clicking Send. Applies to Bowdoin students, faculty, and staff.

Explains how to keep messages out of the Other tab in Outlook, either by turning off Focused Inbox entirely or by training Focused Inbox to always route certain messages to Focused. Also covers checking the Junk Email folder and reviewing rules that may move messages. Covers Outlook for Windows (classic and new), macOS, Outlook on the web, and Outlook for iOS and Android. Applies to anyone using a Microsoft 365 mailbox.

Steps to troubleshoot the Outlook mobile app when it crashes, shows a white screen, or has trouble sending or receiving email on iOS or Android. Covers checking the network connection, restarting and updating the app, freeing storage, reinstalling, and resetting the account. Applies to anyone using the Outlook app on a phone or tablet.

Explains how to use the Mail Merge feature in Microsoft Word on macOS to send personalized email messages through Outlook. Covers preparing a local data source, starting the merge, inserting merge fields, previewing results, and merging to email. Applies to Bowdoin faculty and staff using Word and Outlook on macOS.

Instructions for sharing an Outlook mail folder, sub-calendar, or contacts folder with another person, and for opening a folder someone has shared. Sharing requires granting permission in two places: the mailbox and the individual folder. Covers Outlook for Windows, Outlook for macOS, and Outlook on the web. Applies to Bowdoin faculty, staff, and students.

Explains how to export email and contacts to a file from Outlook for Mac so the information can be imported into another version of Outlook or another email program, or kept as an archive. Covers reverting to Legacy Outlook, exporting, and optionally converting the file for Apple Mail. Applies to Bowdoin students, faculty, and staff who are leaving Bowdoin.

Explains how to turn the Focused Inbox feature off or on in Outlook on macOS, Windows, the web, and iOS/iPadOS. The Focused Inbox splits the inbox into Focused and Other tabs, and users can change this setting themselves. Applies to Bowdoin students, faculty, and staff.

Explains what Focused Inbox is, how it sorts mail into Focused and Other, and how to reclassify messages between the two tabs. Focused Inbox learns from how a person interacts with mail and improves over time. Available in Outlook for macOS, Windows, and Outlook on the web.

Instructions for turning off (or back on) the sounds that Outlook plays for email and other notifications on a Mac, using the Notifications and Sounds settings. Applies to Bowdoin students, faculty, and staff using the Outlook desktop app on macOS.

Instructions for adding a Bowdoin email account to the Microsoft Outlook desktop app on Windows. Covers adding the account, authenticating at the Okta login, completing the setup prompts, and activating Office with a Bowdoin account. Applies to Bowdoin students, faculty, and staff using a Windows computer.

Instructions for installing the Outlook app on a phone or tablet and configuring it with a Bowdoin account. Covers removing an existing account before adding it again and completing setup through the Bowdoin sign-in page. Applies to anyone using the Outlook app on a mobile device.