How do I contact AppleCare?

Issue/Question

  • I have an MacBook Pro, iPad, Apple Pencil and Magic Keyboard provided by the Bowdoin and need to contact AppleCare, how can I do that?

Resolution

Support for student MacBook Pros, iPads and iPad accessories is provided by Apple directly. Students have a choice to either bring their device to an Apple Store, to an Apple Authorized Service Provider, or to contact AppleCare directly to receive support by mail.

For details on how to receive support through AppleCare, please visit Apple's Support page at: https://support.apple.com/contact

To contact AppleCare by phone, don't use the published AppleCare number, but rather use the AppleCare for Education number below:

If you need further assistance, please contact the Bowdoin College Service Desk

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