Broken iPad, Apple Keyboard or Apple Pencil

Introduction:

All iPads, Apple Pencils, and Apple Magic Keyboards that were purchased as part of the 2020 iPad Program come with 4-year AppleCare+. This coverage includes accidental damage or hardware malfunction for 4 years from purchase.

If you have a Bowdoin-issued iPad, you can request assistance for a variety of hardware and software issues. Some examples include:

  • Cracked or broken screen
  • Broken iPad
  • Liquid Spills
  • Broken Apple Pencil (not including a damaged pencil tip)
  • and more

To request assistance, click on the iPad Damange button.

Eligibility:

This service is available to faculty, staff and students with a Bowdoin-issued iPad.

Cost:

There is a service fee for any physical damage replacement or any hardware replacement after the initial 90-day manufacturer's warranty.

  • $49 for each iPad instance
  • $29 for each Apple Magic Keyboard instance
  • $29 for each Apple Pencil instance.

Service Promise:

Because the majority of this service is handled by Apple, we will defer to Apple's service offerings.

 
iPad Damage

Details

Service ID: 45917
Created
Thu 9/24/20 11:11 AM
Modified
Wed 11/11/20 1:11 PM
Service Audience
Faculty
Staff
Students