Mobile Devices

Articles relating to the iPad as well as other mobile devices including Apple's iPhone can be found in this category.

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iPad

Articles relating to Apple's iPad can be found in this category
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Articles (2)

Configuring iPhone/iPad to save photos as .jpg files instead of .heic files.

Many Windows computers have difficulty opening photos saved in the .heic format which has become the standard on iPhones and iPads. This guide will instruct you on how to change the settings on your iOS device to save photos in the JPEG format so sharing them with Windows computers doesn't require them install extensions, or have to convert them for use.

Regain access to your Bowdoin account when you get a new phone without access to your old phone

If you no longer have access to your old device and cannot log in to your Bowdoin College account due to Okta Verify, you must contact Bowdoin IT support to verify your identity and have Okta Verify reset on your account. After verification and reset, you can re-enroll Okta Verify on your new device by following the setup instructions provided by IT support.