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Troubleshooting steps for faculty, staff, and students who cannot connect to a network drive on the Microwave file server, such as a department (J:) drive, personal (H:) drive, or course folder. Covers network location requirements, stale mapped drives, connecting by full path, and restarting the computer.

Instructions for connecting to a Bowdoin network file location on the Microwave file server from a Windows 11 or macOS computer while on campus. Covers browsing to a shared folder in Windows, mapping a network location to a drive letter in Windows, and mounting a server address in the macOS Finder.

Instructions for connecting to a Bowdoin department (J:) drive on the Microwave file server from a personal or Bowdoin computer running macOS, Windows, or Linux. Includes the VPN requirement for connecting from off campus.

Scratch to be retired on June 1, 2021.

Instructions for connecting to your personal (H:) network folder on the Microwave file server from a personal or Bowdoin computer running macOS, Windows, or Linux. Includes the VPN requirement for connecting from off campus.

Instructions for connecting the Files app on an iPad to a department or personal folder on the Microwave file server. Covers entering the server address, signing in as a registered user, and locating the connected folder. Requires the Bowdoin VPN when off campus.

This article explains where a department's shared files live after they move from the Microwave department drive (J:) to Microsoft Teams. It covers how to open those files, how to reach them from File Explorer or Finder, and what changes compared with working on the J: drive.

Answers common questions about whole disk encryption at Bowdoin, including why it is required, how it protects data, and the technologies involved (TPM, the Apple T2 chip, BitLocker on Windows, and FileVault on macOS). Also covers what happens if a password is forgotten or a drive fails. Applies to Bowdoin faculty and staff with a Bowdoin-managed computer.

This article explains why desktop shortcuts, recent file lists, spreadsheet links, browser bookmarks, and email signatures stop working after a department's files move from the Microwave (J:) drive into Microsoft Teams. It describes how to repoint each kind of link at its new location and why repairing links as they fail beats auditing every file at once.

This article explains which kinds of files stop working, or lose data, when they are placed in a Microsoft Teams channel. It lists the file types a department should leave out of a migration from the Microwave (J:) drive and names where each type belongs instead.

Step-by-step instructions for faculty on creating a Hypothesis-enabled annotation assignment in Canvas, including selecting the content source (URL, Canvas PDF, Google Drive, or OneDrive), configuring group settings, and previewing the finished assignment.

This article gives a department a structure to start from when moving shared files off the Microwave (J:) drive into a Microsoft Team. It includes two worked examples, the naming and nesting rules that keep the result usable, and guidance on what belongs in OneDrive instead.

A step-by-step guide for departments moving shared files from the Microwave department drive (J:) to Microsoft Teams, in partnership with the Service Desk. Covers requesting help, designing a Team structure, reviewing and grouping files by destination, and completing the transition.

Best-practice guidance for departments reviewing and cleaning up shared network department drives as part of a migration to Microsoft Teams. Covers using the folder inventory spreadsheet, prioritizing large and old content, applying retention guidelines, handling sensitive data, and building a simple cleanup action plan.

Instructions for enabling Auto-Backup (Third-Party Backup) in the Notability app to save notes to a cloud service such as Box, Dropbox, Google Drive, or OneDrive. Covers choosing a destination folder, selecting a file format, choosing which subjects to back up, and restoring backups. Applies to anyone using Notability on iPadOS or macOS.