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Services or Offerings?
Trouble logging in to Xfinity on Campus
  1. Services
  2. Telephone, TV, & Virtual Meetings
  3. Television
Xfinity on Campus or XoC is a service which allows students the ability to stream live TV to laptops, desktops, mobile devices and Roku devices. If you are experiencing issues logging in to Xfinity on Campus, use this form to let us know.
GraphPad Prism
  1. Services
  2. Devices, Printing, Scanning, Software, & AI
  3. Software and Apps
GraphPad Prism is not available for campus-wide use. A small number of licenses are available for faculty individual use. You can make a request for a license key using this request form.
Campus Wi-Fi
  1. Services
  2. Internet & Networking
Campus Wi-Fi covers connecting to Bowdoin's wireless networks (BOWDOIN, eduroam, BOWDOIN-GUEST, BOWDOIN-PSK), reporting Wi-Fi problems, registering game consoles and smart devices, and arranging guest access.
Intent to Hire
  1. Services
  2. Accounts, Passwords, IDs & Access
  3. Getting & Managing an Account
Let IT know a new employee is coming so we can prepare their technology and account ahead of their start date. For hiring managers.
Sign-In & Account Access
  1. Services
  2. Accounts, Passwords, IDs & Access
  3. Signing In & Passwords
Get help signing in to Bowdoin systems, setting up or fixing multi-factor authentication (Okta Verify), adding backup sign-in methods, and resolving apps that aren't showing correctly in your Okta dashboard.
Propose a new IT project
  1. Services
  2. Project Management, Consultation & Training
Request help managing a new system implementation or an IT-related project for your department.
Zoom
  1. Services
  2. Chat, Communication, & Collaboration
Zoom is one of Bowdoin's supported web-conferencing platforms. Faculty are licensed automatically; staff and students have a 40-minute account and can request a Pro, Large Meeting, or Webinar license here. Also report Zoom problems or get help using Zoom in a classroom.
Digital Signage
  1. Services
  2. Chat, Communication, & Collaboration
Digital Signage is Bowdoin's service for publishing announcements and content to campus displays through the Carousel platform. Request help with a sign, manage who can publish, or request a new display.
Request New Software for Classroom or Computer Lab Use
  1. Services
  2. Classrooms, Conference Rooms, & Meeting Spaces
  3. Classrooms and Classroom Technology
Request software for a computer lab(s)
  1. Services
  2. Classrooms, Conference Rooms, & Meeting Spaces
  3. Computer Labs
Printers & Hardware
  1. Services
  2. Devices, Printing, Scanning, Software, & AI
  3. Printing and Scanning/Copying
Report a campus printer problem or request a printer to be installed, moved, or retired. Faculty and staff only.
Request Emergency Sign-In Access
  1. Services
  2. Accounts, Passwords, IDs & Access
  3. Signing In & Passwords
Locked out of your Bowdoin account and can't fix it yourself? Request emergency help here — for a forgotten password you can't reset, no working authentication device, or both. You do not need to be signed in to submit this. Identity is verified in person or by live video before access is restored.
Claude
  1. Services
  2. Devices, Printing, Scanning, Software, & AI
  3. Artificial Intelligence (AI)
Claude is Anthropic's AI assistant, available to Bowdoin students, faculty, and staff. Use this service to request access to the Claude apps and tools, request Claude for a course, get a consultation, change funding or usage limits, or report a problem.
PaperCut Printing
  1. Services
  2. Devices, Printing, Scanning, Software, & AI
  3. Printing and Scanning/Copying
Bowdoin's PaperCut print management platform. Request software help, manage cost centers, configure printers, set up guest access, or request additional student print funds.
Campus Wi-Fi Information
  1. Services
  2. Internet & Networking
  3. Campus Wi-Fi
Step-by-step instructions for connecting your device to Bowdoin's campus Wi-Fi (BOWDOIN and eduroam). This button opens a Knowledge Base article — it does not create a ticket.