Information Technology Loaning Center FAQs

Questions

  • How long can I borrow equipment from the IT Loaning Center?
  • Can I transfer my files to a borrowed laptop?
  • What happens to my data when I borrow a laptop from IT?
  • Can I get a loan extension if I need the equipment longer?
  • My laptop was sent to Apple for repair — how do I access my files on the loaner?
  • What if I need borrowed equipment for more than a week?
  • Can IT install software on a borrowed laptop?

Environment

This article answers common questions about borrowing equipment through the Bowdoin IT Loaning Center. For instructions on how to submit a request and pick up equipment, see Information about the IT Loaning Center in the Related Articles section.

  • Who: All Bowdoin faculty, staff, and students
  • What: Frequently asked questions about IT equipment loans

Resolution

How long can I borrow equipment?

Most equipment can be borrowed for up to one week. Special projects or circumstances can often be accommodated for longer periods — speak with an IT representative to discuss your needs.

Can I transfer my data to a borrowed laptop?

For short-term loans (such as a project or a brief trip), IT recommends not copying all of your data to the loaner. Instead, access your documents through Microsoft OneDrive, which is available on all Bowdoin-managed devices. IT can assist with installing OneDrive or other necessary software if needed.

If you are a student whose laptop has been sent to Apple for repair, your data should be backed up to OneDrive. While downloading everything to the loaner is not recommended, you can install OneDrive and sync your content for access during the repair period.

Can IT install software on a borrowed laptop?

Yes, IT can provide instructions or assist with installing some software on a loaner if needed. Contact the Service Desk to discuss your specific requirements.

What if I need equipment for longer than a week?

Contact the Service Desk at (207) 725-3030 to discuss extended loan arrangements. Long-term equipment needs may be handled differently depending on availability and the nature of the request.

Additional Help

If you need further assistance, you have several options:

  • Bowdoin Bot: Chat with Bowdoin Bot directly from any KB page for instant answers.
  • Phone: Call the Bowdoin College Service Desk at (207) 725-3030.
  • In person: Visit the Tech Hub in Smith Union during business hours.
  • Submit a ticket: Request assistance through the Service Catalog.
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Related Articles (4)

Information Technology Hardware Locker
Explains how to use Bowdoin IT's hardware locker cabinets for emergency laptop swaps. Covers locker locations in Smith Union and the Thorne/Coles Tower breezeway, and the step-by-step process for exchanging a failed laptop for a loaner using a Service Desk-provided code. For all Bowdoin faculty, staff, and students.
Information Technology Loaning Center
Explains how to borrow technology equipment from the Bowdoin IT Loaning Center, including what devices are available, loan duration, pickup location, and how to submit a borrowing request. For faculty, staff, and students.
Technology Support Options and Hours
Overview of all ways to contact Bowdoin IT for technology support, including walk-in, phone, live chat, and email options. Includes current hours for the Tech Hub, Service Desk, and live chat. Applies to all students, faculty, and staff.
The Tech Hub
Information about the Tech Hub, Bowdoin IT's walk-up support service located in Smith Union. Covers who the Tech Hub supports, what services it offers, operating hours, and how to make an appointment or join the waitlist.