About Zoom at Bowdoin

Questions

  • What is Zoom and how does Bowdoin use it?
  • Who is allowed to use Zoom at Bowdoin?
  • Can students use Zoom to host their own meetings?
  • How do I get started with Zoom at Bowdoin?
  • Does Bowdoin provide Zoom to all faculty and staff?
  • What IT support is available for Zoom?
  • How do I request a Zoom tutorial from IT?
  • Can I get help setting up Zoom for a classroom or meeting space?

Environment

This article applies to all Bowdoin faculty, staff, and students. Zoom is available on Windows 11, macOS Sequoia (15.x) or later, iPadOS, iOS, and via a web browser.

Resolution

What Is Zoom?

Zoom is Bowdoin's supported video conferencing platform for virtual meetings, webinars, and screen sharing. A host can invite up to 300 participants from anywhere, on any device. Meetings can be recorded to the cloud for later review.

Bowdoin's Zoom service is available at bowdoin.zoom.us. Sign in with your Bowdoin username and password using Single Sign-On (SSO).

Who Can Use Zoom?

All Bowdoin faculty, staff, and students have a full Zoom Pro account. No signup is required — your account is automatically available when you sign in with your Bowdoin credentials. For details on what your license includes, see Zoom Licensing at Bowdoin in the Related Articles section.

IT Support for Zoom

Zoom is managed by Bowdoin Information Technology (IT) and supported by the Service Desk and Classroom Technology Services. Support is available for:

  • Connectivity issues and sign-in problems
  • Tutorials and walkthroughs for setting up and hosting meetings
  • Zoom setup in classrooms, labs, and meeting spaces

IT does not attend individual Zoom meetings as a routine service, but tutorials and classroom-specific consults are available on request. Submit a request through the Service Catalog links below.

Additional Help

If you need further assistance, you have several options:

  • Bowdoin Bot: Chat with Bowdoin Bot directly from any KB page for instant answers.
  • Phone: Call the Bowdoin College Service Desk at (207) 725-3030.
  • In person: Visit the Tech Hub in Smith Union during business hours.
  • Submit a ticket: Request assistance through the Service Catalog.

Additional Resources

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Related Articles (6)

Access Zoom Training Through LinkedIn Learning
Instructions for accessing a self-paced Zoom training course on LinkedIn Learning, available to all Bowdoin faculty, staff, and students.
Compare Zoom Features: Desktop App, Web, and iPad
A feature comparison table for the Zoom desktop app (Windows and macOS), the iPad and iOS app, and the Zoom web client, covering meeting controls, host tools, security, screen sharing, chat, and settings.
Create a Zoom Meeting
Instructions for scheduling and starting a Zoom meeting, including step-by-step setup through the desktop app and Zoom web portal, with guidance on key security and audio settings.
Record a Zoom Meeting to Cloud Storage
How to start, pause, and stop a Zoom cloud recording from the desktop app, mobile app, or web client — and where to find the recording after the meeting ends.
Tour the Zoom Desktop App
A guided tour of the Zoom desktop app for Windows and macOS, covering how to sign in, navigate the Home tab, and use in-meeting controls. Includes a short overview video.
Zoom Licensing at Bowdoin
Details about Bowdoin's Zoom site license — what's included, meeting capacity limits, how to request a webinar license, where cloud recordings are stored, and the dial-in audio policy.

Related Services / Offerings (2)

Request a consult for using Microsoft Teams or Zoom in a classroom or computer lab
Create a request if you would like to use Microsoft Teams or Zoom in a classroom or computer lab and would like someone to go over the process and any setup that is required.
Request a Zoom tutorial