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Information on how to access and open a shared mailbox in Outlook.

How to access and manage voicemail messages left on a department or shared Teams Calling phone line. Department voicemails are delivered to a Microsoft 365 Group mailbox and accessed through Outlook, not the Teams app.

This article explains how to manage Outlook’s Focused Inbox across Microsoft 365 apps: either turn it off to remove the Other tab or keep it and train messages to always go to Focused (or Other), with platform-specific steps. It also covers checking Junk vs Other, marking Not Junk, reviewing rules that might move messages, and notes limitations with shared mailboxes and rule-moved mail.

Information on how to share and access shared email folders in Outlook.

Explains what the Junk Mail folder is in Microsoft Outlook, how messages end up there, and how to check and manage it in Outlook Online and Outlook for Windows.

Explains what a Bowdoin account extension is, who can request one, and what access is provided during the extension period. Students are eligible for a one-time 90-day extension without approval; faculty and staff require prior approval. Extensions must be requested before the account is disabled and provide access to email and OneDrive only.

Information on how to export Bowdoin email from Outlook on macOS

Explains what happens to Bowdoin IT accounts, email, files, and technology for faculty and staff who have been granted Emeriti status. Covers the new Emeriti email address, what can be moved from the original account, Microsoft 365 access, VPN, data, equipment, and ongoing IT support.

How to configure safe senders and blocked senders in Outlook Online to control which email goes to your junk folder, including how to allow entire domains or block specific senders.

Apple's Mail app, as well as Calendar and Contacts, can be configured to use a Bowdoin email account