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- Knowledge Base
- Accounts, Passwords, IDs & Access
Self-service password reset is a new service which allows you to reset your Bowdoin password in the event that you have forgotten it or if an IT representative needed to reset it in the event of a phishing or hack attempt on your account. This guide will take you through the steps of setting up your self-service password reset settings.
- Knowledge Base
- Devices, Printing, Scanning, Software & AI
- Software
- MacOS
If the standard steps to reset the password of your Mac user account don't succeed, try these additional steps.
- Knowledge Base
- Devices, Printing, Scanning, Software & AI
- Printing
- Knowledge Base
- Accounts, Passwords, IDs & Access
Information on how to change your Bowdoin account (email, Canvas, Workday, etc.) password if you forget it.
- Knowledge Base
- Accounts, Passwords, IDs & Access
- Knowledge Base
- Devices, Printing, Scanning, Software & AI
- Mobile Devices
- iPad
Instructions on resetting and shipping an iPad kit to be returned to the College.
- Knowledge Base
- Chat, Communication, & Collaboration
- Microsoft Teams
- Microsoft Teams Calling
Instructions on how to set or reset Windows to use Microsoft Teams as the default phone call application.
- Knowledge Base
- Devices, Printing, Scanning, Software & AI
- Digital Excellence Commitment
Information on how to prepare a Digital Excellence Commitment laptop for return to Bowdoin.
- Knowledge Base
- Devices, Printing, Scanning, Software & AI
- Printing
- Printers and Printing
Solution to the error "Stopped Filter Failed" when printing a PDF from macOS.
- Knowledge Base
- Policies, Standards & IT Communications
- Policies
- Knowledge Base
- Devices, Printing, Scanning, Software & AI
- Software
- MacOS
- Knowledge Base
- Information & Data Security
- Okta & Okta Verify
Information on how to enroll a new Bowdoin account in Okta Verify, Bowdoin's Multi-Factor Authentication (MFA) service.
- Knowledge Base
- Information & Data Security
- Okta & Okta Verify
Information about restoring Okta Verify on the same mobile device.
- Knowledge Base
- Student & Professional Services
- Students: General Information
This is a cloud based-application, owned by Career Exploration and Development (CXD), that manages different aspects of career services, including job postings, on-campus recruiting, etc.
- Knowledge Base
- File Management & Storage
- Box
Box Drive desktop app which allows Box files to be accessed directly through Windows Explorer or MacOS Finder.