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Information on how to reset the PaperCut Client (PCClient) after you reset your Bowdoin password.

Information on how to reset a Bowdoin account password through the Okta portal.

If the standard steps to reset the password of your Mac user account don't succeed, try these additional steps.

This article explains how to reset DNS settings on a Mac by removing any custom DNS server entries from the active network connection using the System Settings or System Preferences panel. Once the custom DNS servers are removed, the Mac will default to using DNS settings provided by the current network, which may resolve connectivity or performance issues.

This article provides troubleshooting steps for macOS users who encounter issues with their printers appearing paused, stuck, or not responding.

Instructions on resetting and shipping an iPad kit to be returned to the College.

Instructions on how to set or reset Windows to use Microsoft Teams as the default phone call application.

If you no longer have access to your old device and cannot log in to your Bowdoin College account due to Okta Verify, you must contact Bowdoin IT support to verify your identity and have Okta Verify reset on your account. After verification and reset, you can re-enroll Okta Verify on your new device by following the setup instructions provided by IT support.

Desktop Password Sync replaces the user's local macOS password with their Okta password, resulting in one less password to remember.  The computer password will update to use your new password if you reset your Bowdoin account password.  Desktop Password Sync uses a single sign-on (SSO) extension that is installed on the macOS.

Information on how to prepare a Digital Excellence Commitment laptop for return to Bowdoin.

Solution to the error "Stopped Filter Failed" when printing a PDF from macOS.

Information on how to add Okta Verify for Bowdoin accounts to a new device after already being enrolled before.

Information about restoring Okta Verify on the same mobile device.