Claude

What This Service Is

Claude is an artificial intelligence (AI) assistant from Anthropic that helps with writing, analysis, coding, research, summarizing documents, and multi-step tasks. This service is where you request and manage direct access to the Claude apps, Claude Code, and Cowork, request Claude for a whole class, get advice on using Claude, adjust how your usage is funded, or report a problem.

General, everyday access to Claude is also available to the whole community through LibreChat, which does not require a request. This service covers the direct Claude tools and the higher tiers of access.

Who It's For

All Bowdoin students, faculty, and staff can use the offerings on this page.

  • Faculty research use and faculty requests for whole-class use are approved automatically.
  • Other student and staff requests may require review before access is granted.
  • Students must complete the required Artificial Intelligence Ethics course before any AI tool access is granted. Claude access will only be provided through request by faculty for course work, project work, or research. Students will not be provided access for their own purposes at this time.

How to Get Started / Get Help

  • Do you need the Claude apps, Claude Code, or Cowork for your own work? Use Request Claude Access.
  • Are you teaching a course and want Claude for the whole class? Use Request Claude for a Course.
  • Do you want advice on using Claude for teaching, research, or a workflow? Use Request a Claude Consultation.
  • Do you already have access and need to change your funding source or raise a usage limit? Use Change Claude Funding or Usage Limits.
  • Is something not working, such as sign-in, errors, or access problems? Use Report a Claude Problem.
Note: Application programming interface (API) access through the Portkey gateway is coming soon. If you expect to need programmatic access, note it on your access request and the team will follow up when Portkey is available.

Not What You're Looking For?

If your need is listed below, use the linked option instead:

  • Do you just want general, everyday AI chat without requesting the Claude tools? See LibreChat in the Related Services section.
  • Do you need to know how to sign in, choose a model, or use Claude efficiently? See the Claude articles in the Related Articles section.
  • Are you a student who has not finished the Artificial Intelligence Ethics course? Complete that course first; it also enables LibreChat access.

Service Promise / SLA

Most requests are acknowledged within 2 business day2. Faculty research and whole-class requests are approved automatically and typically provisioned within 2 business days. Student and staff requests that require review are typically decided within 3 to 5 business days. Problem reports are prioritized and most are addressed within 1 business day. For urgent issues, contact the Service Desk at (207) 725-3030 or servicedesk@bowdoin.edu.

This service is provided by Bowdoin Information Technology (IT). For urgent issues during business hours, contact the Service Desk at (207) 725-3030.

 
Request Claude Access Request Claude for a Course Request a Claude Consultation Change Claude Funding or Usage Limits Report a Claude Problem

Related Articles (6)

Choosing the right Claude model
This article explains how to choose the right Claude model for a task. It compares the Haiku, Sonnet, Opus, and Fable models, gives guidance by task type, and shows how to change the model in the Claude apps.
Claude at Bowdoin: overview
This article introduces Claude, the artificial intelligence assistant available to Bowdoin students, faculty, and staff. It explains what Claude does, the ways to access it at Bowdoin, and how to use it responsibly.
Getting access to Claude
This article explains how to get access to Claude at Bowdoin through a three-tier model: LibreChat for everyone, the Claude tools by request, and application programming interface access through Portkey (coming soon). It also lists what the access request will ask for.
Manage Your Claude Usage Limits and Overage Credit
How to check your Claude usage, understand session and weekly resets, use the monthly overage credit, and request a usage increase on Bowdoin's seat-based Claude Enterprise plan.
Optimizing your token usage in Claude
This article explains how to reduce token usage in Claude so you work efficiently and stay within your usage limits or budget. It covers managing the conversation, writing efficient prompts, handling files, and choosing a lighter model.
Sign in to Claude with Bowdoin SSO (Okta)
Instructions for signing in to the Claude apps with a Bowdoin account using single sign-on through Okta, on the web, desktop, and mobile. Covers confirming you are in the Bowdoin workspace and what to do if sign-in fails.

Service Offerings (5)

Request Claude Access
Use this request to get direct access to the Claude apps, Claude Code, or Cowork for your own research, coursework, or work.
Request Claude for a Course
Use this request, as a faculty member, to set up Claude access for an entire class for a semester.
Request a Claude Consultation
Use this request to get advice from IT on using Claude for teaching, research, or a specific workflow.
Change Claude Funding or Usage Limits
Use this request, if you already have Claude access, to change your funding source or adjust a usage limit.
Report a Claude Problem
Use this request to report a problem with Claude, such as being unable to sign in, an error or bug, or access that is not working.