What This Service Is
Claude is an artificial intelligence (AI) assistant from Anthropic that helps with writing, analysis, coding, research, summarizing documents, and multi-step tasks. This service is where you request and manage direct access to the Claude apps, Claude Code, and Cowork, request Claude for a whole class, get advice on using Claude, adjust how your usage is funded, or report a problem.
General, everyday access to Claude is also available to the whole community through LibreChat, which does not require a request. This service covers the direct Claude tools and the higher tiers of access.
Who It's For
All Bowdoin students, faculty, and staff can use the offerings on this page.
- Faculty research use and faculty requests for whole-class use are approved automatically.
- Other student and staff requests may require review before access is granted.
- Students must complete the required Artificial Intelligence Ethics course before any AI tool access is granted. Claude access will only be provided through request by faculty for course work, project work, or research. Students will not be provided access for their own purposes at this time.
How to Get Started / Get Help
- Do you need the Claude apps, Claude Code, or Cowork for your own work? Use Request Claude Access.
- Are you teaching a course and want Claude for the whole class? Use Request Claude for a Course.
- Do you want advice on using Claude for teaching, research, or a workflow? Use Request a Claude Consultation.
- Do you already have access and need to change your funding source or raise a usage limit? Use Change Claude Funding or Usage Limits.
- Is something not working, such as sign-in, errors, or access problems? Use Report a Claude Problem.
Note: Application programming interface (API) access through the Portkey gateway is coming soon. If you expect to need programmatic access, note it on your access request and the team will follow up when Portkey is available.
Not What You're Looking For?
If your need is listed below, use the linked option instead:
- Do you just want general, everyday AI chat without requesting the Claude tools? See LibreChat in the Related Services section.
- Do you need to know how to sign in, choose a model, or use Claude efficiently? See the Claude articles in the Related Articles section.
- Are you a student who has not finished the Artificial Intelligence Ethics course? Complete that course first; it also enables LibreChat access.
Service Promise / SLA
Most requests are acknowledged within 2 business day2. Faculty research and whole-class requests are approved automatically and typically provisioned within 2 business days. Student and staff requests that require review are typically decided within 3 to 5 business days. Problem reports are prioritized and most are addressed within 1 business day. For urgent issues, contact the Service Desk at (207) 725-3030 or servicedesk@bowdoin.edu.
This service is provided by Bowdoin Information Technology (IT). For urgent issues during business hours, contact the Service Desk at (207) 725-3030.